Legal Assistant - Case Management

Description

Job Summary: Work as a Legal Assistant in tax consulting, focusing on case management and client relationship, within a collaborative and human-centered environment. Key Highlights: 1. Working for a purpose-driven company with real impact 2. A healthy, collaborative, and human-centered work environment 3. Genuine opportunities for professional growth ? Position: Legal Assistant - Case Management ? 100% On-site | Curitiba/PR ? About Desonera Desonera is a tax consulting firm specializing in IPTU (Urban Property Tax), with a clear mission: delivering tangible results for our clients by ensuring that individuals and legal entities pay only what is fair and legally due. But our care extends beyond external stakeholders. We believe that excellence for the client is impossible without a healthy internal environment. Our daily work is intense, challenging, and involves a high volume of tasks. Precisely for this reason, we are genuinely committed to building an organized, collaborative, and human-centered workplace where people support each other, respect one another, and enjoy being together. We value professionals who wish to grow alongside the company—those who understand we are in a phase of exponential growth, yet never compromise quality, ethics, or care for people. ? About the Opportunity We are seeking a professional to join our Client Relationship team—a strategic area within Desonera. This person will be responsible for guiding the client throughout the contract period, serving as the clear communication channel between the company and the client, and securely and empathetically relaying information and requesting documents. An organized, analytical profile with strong communication skills is required. ? Key Responsibilities * Serve as the communication channel between Desonera and the client throughout the entire journey; * Provide proactive customer service via WhatsApp, phone, and e\-mail; * Manage the client portfolio, including responsibility for: + Periodic updates (monthly or as needed); + Explaining and requesting documents, payment slips, fees, and other requirements; + Clarifying questions regarding case progress; * Ensure the client feels welcomed, secure, and well-informed throughout the entire process. **?** Profile We Seek * Excellent verbal and written communication skills, with the ability to translate technical information into accessible language; * A solution-oriented, organized, and proactive mindset; * Ability to handle a high volume of tasks without compromising quality; * Empathy, active listening, and a professional demeanor in client interactions; * Individuals eager to grow with the company, take on responsibilities, and advance professionally; * Alignment with a collaborative, healthy, and respectful work environment. ? Requirements * Degree in Law (Bachelor’s or licensed attorney); * Prior experience in after-sales, legal departments, customer service, or related fields is a plus. ? What We Offer * Opportunity to work for a purpose-driven company with real impact; * A healthy, collaborative, and human-centered work environment; * Close leadership, process organization, and clear accountability; * Continuous training and support; * Market-competitive salary; * Genuine opportunities for professional growth; * Benefits * ? Meal allowance * ? Transportation allowance * ? Health insurance * ? Dental insurance * ? Life insurance * ? Birthday day off ? Work Location **On-site – Curitiba/PR – 9:00 AM to 6:00 PM** Rua Marechal Deodoro, Centro, Curitiba – Paraná.