Logistics Operator

Description

Job Summary: A Logistics Operator performs goods reception, inspection, picking, movement, and inventory management, ensuring inventory quality and reliability. Key Highlights: 1. Handling goods reception and inspection 2. Responsibility for product picking and movement 3. Inventory quality and reliability management **What We Expect From You:** * Completed high school education. * Experience in goods receiving, inspection, picking, and movement. * SAP system experience is considered a plus. * Desired ability to prioritize tasks effectively. * Capacity for learning, practical application, and consistent adherence to company procedures, standards, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A Day in the Life of a Logistics Operator:** * GOODS RECEIPT: + Conducts quantitative and qualitative inspection of commercial and non-commercial goods (e.g., equipment, office supplies), verifying and identifying overall condition, supplier, length, reference number, shade, expiry date, etc. + Prepares physical space and required equipment for proper receipt, avoiding productivity loss during inspection. + Records all relevant information regarding received goods (quantities, apparent condition, expiry dates, etc.) in the inspection report, ensuring quality and preventing losses. + Stores goods at the correct warehouse location by reading the receipt slip to expedite future order assembly for pickup or delivery. + Labels products missing or defective barcodes and applies security labels to theft-sensitive items, ensuring goods delivered to retail are available for sale. + Sorts goods according to flow typology (store vs. warehouse goods). + Releases goods for storage in Store or Warehouse by contacting the Restocking or Storage team to perform storage (Receiving Slip). + Performs anti-shrinkage actions through rigorous qualitative and quantitative checks on received goods, optimizing vehicle flow in the Goods Receipt yard and proper handling of material handling equipment (e.g., pallet jacks, cages). + Maintains organization of equipment, tools, and PPE (Personal Protective Equipment). + Performs safe pallet stacking to avoid damage to property and personnel. + Keeps the receipt area clean and organized to help combat shrinkage and prevent workplace accidents. + Receives shrinkage-validated goods from Retail, conducts qualitative and quantitative inspection, and places shrinkage-labeled goods in the designated disposal area. + Receives supplier returns validated by Retail, conducts qualitative and quantitative inspections, and schedules collection. + Receives shipments for Technical Support, conducts qualitative and quantitative inspections, and schedules collection. * PICKUP AND HOME DELIVERY: + Performs RSS (Reserve Stock) picking, identifies products, and notifies the Commercial Department of the picking status. + Assigns physical locations for goods, performing physical space reservation and rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, loading them into the customer’s vehicle. + Picks and inspects goods, verifying all items listed on the issued order, and makes them available for customer pickup at the Goods Pickup Area or for the carrier (home delivery). * RESTOCKING: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores goods and ensures inventory quality and reliability. + Reviews daily orders generated by the Commercial Department, analyzes data consistency required in orders (addresses, phone numbers, delivery dates, references, availability, etc.), organizes orders chronologically, and releases them for billing. + Provides telephone customer service to inform clients about delivery timelines. + Reports any issues involving the picking team, operations, or products to the Logistics Supervisor. + Assists the Logistics Supervisor in smooth warehouse location management (setup, rotating inventories, etc.). + Processes daily canceled RSS orders. + Registers shrinkage incidents identified during goods picking. + Maintains good relations and acts as the liaison with third-party carriers. + Collaborates with the Customer Service team to proactively address potential goods-related issues. + Reports goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Serves as the primary contact point for the Goods Pickup Counter. + Is responsible for their work equipment. + Adheres to safety regulations. Apply for this position and become part of our journey! We wish you good luck in your process! Don’t forget to visit one of our stores to learn more about what it’s like to be part of our team—see firsthand the people who deliver the best experiences for our customers. We promote diversity and inclusion; therefore, all positions are open to People with Disabilities (PwD). \#WeBuildCareers