Description
Job Summary:
Customer Experience professional responsible for customer service, proactive communication, administrative tasks, and procedure development.
Key Highlights:
1. Customer service and proactive communication with clients
2. Administrative services and system data entry
3. Creation and implementation of Standard Operating Procedures (SOPs)
Customer Experience
Daily Activities
\- Customer service \- reception
\- Customer communication \- proactively
* Administrative tasks relevant to this area
* System data entry
* Online and in-person onboarding meetings
* Creation and implementation of Standard Operating Procedures (SOPs)
Requirements: Experience in customer service
Intermediate Microsoft Office Suite proficiency
Experience in the commercial area
Bachelor's degree in Business Administration, Human Resources (HR), or related field
Work Location: São Francisco, Curitiba \- PR
Benefits: Unimed health plan \- effective after 90 days
Meal allowance (VR)
Transportation allowance (VT)
Salary: BRL 2\.500,00
Working Hours:
8:30 AM to 6:00 PM (44 hours per week), alternate Saturdays
Minimum Education Level: Bachelor's Degree