Description
Job Summary:
Provide technical support for hardware, software, and network issues, including on-site assignments and user assistance (Service Desk).
Key Highlights:
1. Providing technical support for hardware, software, and network issues
2. Maintaining computer networks and telephony systems
3. Supporting system and infrastructure analysts in field operations
Provide technical support for hardware, software, and network issues, including on-site assignments, user assistance, and telephone support (Service Desk).
**Responsibilities:**
. Maintain computer networks and telephony systems,
. Support system and infrastructure analysts during field activities
. Monitor third-party vendors for CCTV, access control, radio, TV, and printers.
. Provide first-level technical support (Service Desk)
**Requirements:**
Completed or ongoing bachelor's degree in Networking or Information Technology
**Desirable:**
Technology degree (undergraduate) in Networking
Windows (servers) / Exchange (Windows) / AD (Windows)
Computer, printer, and IT asset assembly and maintenance
Certifications relevant to the candidate’s expertise and IT best practices
Benefits
Transportation Allowance - 6%
Meal Voucher - BRL 180.00
Food Allowance - BRL 26.00 per workday
Medical Assistance - Unimedes - 30% co-payment
Dental Assistance - DentalUni
Life Insurance
SESC & SENAC Membership
TotalPass
Childcare Assistance