Description
Job Summary:
This position supports the IT team in equipment configuration and maintenance, system installation, technical support, and information security.
Key Highlights:
1. IT equipment configuration and maintenance
2. Remote technical support for users
3. Information security and audit support
**Responsibilities:**
* **Equipment configuration and maintenance:** Installation, configuration, and updating of desktop computers and components according to IT standards.
* **System installation and updates:** Support in configuring operating systems, software, and applications under supervision.
* **End-user technical support:** Remote assistance to resolve issues with equipment, printers, Digital Certificates, and the Ippex system.
* **Information security and audits:** Support in Digital Certificate audits and monitoring of backup routines.
* **IT operational routine support:** Execution of general departmental tasks as directed by the responsible team.
**What We Offer:**
* **Hybrid work model** (2 remote workdays after probation period)
* **Life insurance:** Protection and peace of mind for you and your family, ensuring security at all times;
* **Parking:** For those who prefer the convenience of driving to work;
* **Birthday Day Off:** Celebrate your special day your way, with a well-deserved break;
* **Birthday Gift Card:** R$200.00 gift card in your birth month;
* **Equipped dining area:** A cozy and functional space for you to enjoy your breaks;
* **Sesc partnership for commerce workers:** Enjoy a high-quality network of services and leisure activities;
* **Knowledge Corner:** Explore new horizons with books available for your use;
* **Fruit Corner:** Fresh fruits provided to all employees once per week;
Employment Type: Full-time, CLT permanent contract
Compensation: R$1.200,00 per month
Benefits:
* Transportation allowance
Work Location: Hybrid remote work for Curitiba, PR