IT Internship - User Support

Description

Job Summary: IT internship focused on environment security support, operating system management, and user and IT equipment support. Key Highlights: 1. Support in identifying and correcting environment vulnerabilities. 2. Support for operating systems, monitoring, and IT equipment. 3. Opportunity for professional development in an information technology environment. **Responsibilities**: Assist in identifying environment vulnerabilities; Log tickets for vulnerability remediation; Report actions taken regarding vulnerabilities; Assist in controlling and executing operating system migrations/updates; Support videoconferencing environment monitoring; Monitor helpdesk queues; Assist with physical inventory reconciliation; Support notebook and smartphone-related tasks (e.g., obsolescence control); Support printer, kiosk, display panel, and customer service system tickets. **Requirements**: Familiarity with Office 365 suite preferred; Windows operating system; Google services (Docs, Sheets, Gmail, Slides). **Education**: Currently pursuing a degree in Information Technology. **Work Schedule**: 6 hours/day \- Monday to Friday, 9:00 AM to 5:00 PM \- 1-hour lunch break. **Work Model**: On-site. **Benefits**: Transportation allowance \+ On-site cafeteria. **Contract Type**: Internship \- CIEE Job Type: Internship Contract Duration: 12 months Compensation: R$1\.500,00 per month Benefits: * Transportation allowance Work Location: On-site