IT Assistant

Description

Job Summary: We are seeking proactive and curious talents to provide first-level technical support, contributing to the maintenance and enhancement of IT systems and infrastructure. Key Highlights: 1. Innovative environment that values excellence and well-being. 2. Opportunities for professional development and growth. 3. Collaborating to ensure safer traffic and valuing life. For 31 years, Fiscaltech has developed intelligent mobility systems focused on traffic control and enforcement, in-motion weighing, and public safety. Do you enjoy working in an environment that promotes well-being, embraces innovation, and upholds excellence? If you are proactive, self-motivated, and curious, this opportunity is for you! We are looking for new talents to help us go further. **Responsibilities and Duties** * Provide first-level user support by addressing and resolving tickets related to hardware, software, network, and operating system issues. * Deliver basic guidance and training to employees on the proper use of company equipment and software. * Assist the team with installation, configuration, and maintenance of desktops, notebooks, printers, and other IT devices. * Assist the team with installation and updates of operating systems, corporate software, and security tools in accordance with company policies. * Assist in managing and controlling the inventory of IT equipment and assets, ensuring accurate and up-to-date records for each item. * Assist in updating IT procedures and policies, ensuring all practices comply with company standards. * Support the IT team in infrastructure improvement projects and implementation of new technologies. **Requirements and Qualifications** **Mandatory:** * Completed or currently pursuing a bachelor's degree in Technology or related fields; **Desirable:** * Experience in technical support and user assistance; * Hands-on experience in computer maintenance and installation; * Knowledge of computer networks and IT infrastructure. **Additional Information** **Check out our benefits package:** Health Insurance Dental Insurance Meal or Food Allowance Restaurant partnership in Curitiba Transportation Assistance Training and Capacity Building Performance Evaluation and Individual Development Plan (IDP) Life Insurance Total Pass Quality of Life Program (Occupational / Pharmacy Discount / Employee Assistance Program (EAP) / Nutrition) Coffee Gifts and Social Events Profit-Sharing Program (PPR) Birthday Day Off Here, technology meets purpose—and our shared passion for making Brazilian roads and streets safer unites us as a team. Imagine being part of a team that is much more than just code and systems. We are real people, working together to make a difference in people’s lives. Our mission is to value life through safe traffic, enabled by equipment and systems for traffic enforcement, road weighing, and public safety. Ah, that feeling of belonging—of being exactly where you should be, surrounded by people who share your values? Here, that feeling motivates us every day. We work side by side, celebrating victories and growing together. And yes, growth is a word we take very seriously. We constantly strive to elevate workplace quality, offer professional development and growth opportunities. After all, every person here is essential to making our company even more innovative and human-centered.