Description
Job Summary:
We are seeking a professional to provide customer service and administrative support at an automotive repair shop, ensuring organizational efficiency and comprehensive service tracking.
Key Highlights:
1. In-person, telephone, and WhatsApp customer service
2. Administrative support and process organization
3. End-to-end automotive service tracking
**Company:**
We are a family-owned business established in 1994, located in Curitiba\-PR. We are a specialized automotive repair shop offering corrective maintenance and vehicle repair services. We provide a wide range of automotive services under an innovative concept, delivering rapid diagnostics and high-quality repairs backed by service warranties.
**Responsibilities:**
* Customer service (in-person, landline, mobile, and WhatsApp)
* Conducting vehicle check\-lists (entry and exit)
* Completing and managing spreadsheets
* Collecting information for quotation preparation
* Tracking services from start to finish
* Process organization and technical team support
**Mandatory Requirements:**
* Proven experience in customer service and administrative routines
* Experience in automotive repair shops, car rental companies, insurance companies, or the automotive sector is a plus
* Proficiency with systems and spreadsheets (basic/intermediate Excel)
* Strong verbal and written communication skills
* Organized, responsible, and committed profile
**Ideal Candidate Profile:**
* Mature individual with a professional demeanor
* Proactive, agile, and able to prioritize tasks
* Committed to deadlines and service quality
* Capable of handling multiple concurrent demands
* Residing near the Boqueirão neighborhood — Curitiba
**We Are Not Looking For:**
* Candidates without administrative experience
* Entry-level job seekers
Please submit your resume via email only if you meet all the above requirements.
**Email: poiares.hauer@hotmail.com**
Resumes not matching the described profile will not be reviewed.
Fixed Salary \- CLT:
R$ 2\.270,48
Benefits:
* Meal allowance
* Transportation allowance
Working Hours:
* Monday through Friday
Additional Compensation:
* 13th-month salary
* Overtime pay
Employment Type: Full-time, Permanent CLT
Compensation: R$2\.270,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work Location: On-site