Receptionist

Description

Job Summary: In-person and remote customer service, appointment scheduling and calendar management, recording of procedures performed on clients, and operational support at the reception. Key Highlights: 1. Customer service and professional schedule organization. 2. Operational support and execution of administrative tasks at the reception. 3. Basic knowledge of Microsoft Office suite and customer service. Receptionist Responsibilities: Provide in-person, WhatsApp, or telephone customer service; \- Schedule appointments and organize professionals' calendars. Record procedures performed on clients in the system; provide necessary operational support for reception-related demands. Basic knowledge of Microsoft Office (Word and Excel); basic customer service skills; organizational culture; responsibility for performing administrative tasks at clinic receptions; company-wide policies and general guidelines. Requirements: Experience in sales, customer service, and intermediate-level Microsoft Office proficiency. Completed medical education is required, along with strong communication skills and a professional appearance. Preferred Qualifications: Currently pursuing a bachelor's degree. Proven experience in reception and customer service roles. Residence within proximity to the workplace, with a maximum commute time of 1 hour. Basic Microsoft Office proficiency. Education: Preferred: Currently enrolled in a bachelor's or technical program in Administration or related fields, starting from the 2nd semester. Work Location: Shopping Barigui Working Hours: Monday to Friday, 10:00 AM to 4:30 PM; Sunday, 2:00 PM to 8:00 PM (44 hours per week) Bonus based on company revenue, sales bonus, transportation allowance Salary: R$ 2\.200,00 \+ Commission on voucher, package, and product sales Minimum Education Level: Bachelor's Degree