Sales Analyst

Description

Job Summary: We are seeking a professional to provide strategic and operational support to the sales team, contributing to opportunity generation, customer relationship management, and sales support. Key Highlights: 1. Strategic and operational support to the sales team 2. Opportunity generation and customer relationship management 3. Omnichannel customer service (phone, WhatsApp, email, social media) About the Role: Founded in 1987 in Mato Grosso, RS Pneus operates in the importation and distribution of tires for agricultural, truck, and industrial segments. The company ranks among the largest tire importers and distributors in Brazil, distinguished by its financial stability, continuous growth, and strong presence in the domestic market. We seek a professional to provide strategic and operational support to the sales team, directly contributing to opportunity generation, customer relationship management, and sales support. Responsibilities * Conduct prospecting and customer service via phone, WhatsApp, email, and social media; * Schedule meetings and visits for sales consultants; * Provide telephone and WhatsApp customer service; * Present the company, products, and clarify commercial policies; * Support customer service during consultants' vacations or absences; * Perform pre-sales support when sales representatives are traveling; * Enter and track orders, and assist in collecting confirmations from customers; * Assist in planning sales representatives' travel routes and visit schedules; * Follow up on visited customers and support post-sales activities; * Participate in external activities and ad-hoc initiatives alongside consultants to strengthen customer relationships and commercial campaigns. Requirements and Qualifications * Completed high school education (ongoing higher education is a plus); * Prior experience in commercial areas, inside sales, pre-sales, or customer service; * Organizational skills, proactivity, and results orientation; * Proficiency with digital tools (WhatsApp, email, CRM, Microsoft Office suite); * Availability for occasional external activities supporting the sales team.