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Job Summary: This internship seeks students focused on human-centered service, negotiation, and communication to assist in caring for people and supporting customers, ensuring information quality and security. Key Highlights: 1. Provide customer service with humanity and quality 2. Negotiation and persuasion skills 3. Safeguard the confidentiality and security of information If your purpose is to inspire people to care for people, you are in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been operating in the market for 38 years. We have become a reference group in Diagnostic Medicine, offering over 7\.300 healthcare services—including clinical analyses, imaging diagnostics, vaccination, and executive health check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and launched Rita Saúde—the integrated health services platform—last year. We are recognized across Brazil and Latin America as one of the Best Companies to Work for over 18 consecutive years. Our strong organizational culture emphasizes respect, development, diversity, and inclusion. We have over 6\.700 employees and operate across 12 states and the Federal District, with 323 units distributed from north to south of the country. Want to learn more about our brand? Visit www.sabin.com.br or follow us on our official social media: LinkedIn Sabin Medicina Diagnóstica \| Instagram @sabinmedicinadiagnostica \| Facebook Sabin Medicina Diagnóstica \| **Responsibilities and Duties** * Provide customer service with humanity and quality at business units and/or other designated locations; * Register/update customer information in the service system; * Request authorizations from health insurance providers, according to each provider’s established policy; * Deliver customer service considering all necessary information for test execution and strictly following the company’s defined process; * Negotiate with customers regarding fees and payment methods (per company-aligned procedures); * Perform other duties relevant to the position; * Safeguard the confidentiality and security of information, complying with information security and data protection norms and policies. **Requirements and Qualifications** * Currently enrolled in an undergraduate program; * Strong interpersonal skills; * Effective communication skills; * Negotiation and persuasion skills; * Prior experience in customer-facing roles is desirable. **Additional Information** * **Internship Stipend;** * **Benefits designed for your daily life:** Transportation Allowance, Meal Allowance or Food Voucher. A healthcare reference, a leader in people management and female leadership, committed to sustainable best practices and actively engaged in communities where it operates, Grupo Sabin was founded in the federal capital in 1984 by two entrepreneurs, Janete Vaz and Sandra Soares Costa. Today, it employs approximately 7,000 professionals united by the purpose of inspiring people to care for people. Present in 14 states plus the Federal District, the company delivers healthcare services with excellence, innovation, and socio-environmental responsibility across its 354 units distributed from north to south of the country. Grupo Sabin’s health ecosystem comprises a portfolio of businesses including clinical analyses, imaging diagnostics, anatomical pathology, genomics, immunization, and executive health check-ups. Additionally, it includes primary care services, contributing to population health management through coordinated care programs and pathways via Amparo Saúde, and the integrated health services platform—Rita Saúde—a digital solution partnering with pharmacies, physicians, and other professionals to promote high-quality, efficient healthcare access. To foster entrepreneurship in healthcare, Grupo Sabin launched SkyHub.Bio in 2020—a dedicated innovation hub promoting and developing startups, encouraging partnerships, knowledge exchange, and building business models that advance the healthcare sector based on science, efficiency, and customer experience. As a solid, visionary national company with well-established values, genuinely committed to an ESG agenda and delivering healthcare and wellness services to support customers’ health journeys across the country, Grupo Sabin maintains the Instituto Sabin, which since 2005 has implemented impactful social initiatives in communities where the company operates, focusing on improving quality of life, wellbeing, and prosperity—and fostering social innovation. To date, the Institute has positively impacted over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on available positions across Sabin units nationwide. After all, we invest in carefully designed processes to attract individuals aligned with our purpose and values. *Stay alert and avoid scams! We do not charge any fees at any stage of our selection processes.*
