Description
Job Summary:
Provide technical support to employees, assisting with maintenance, installation, configuration, and operation of equipment, systems, networks, and corporate email.
Key Highlights:
1. Comprehensive IT technical support
2. Assistance with software and system installation, configuration, and maintenance
3. Support for backup and information security routines
Job Objective
Provide technical support to employees, assisting with maintenance, installation, configuration, and operation of equipment, systems, networks, corporate email, and other technology resources used by the Ubatuba Aquarium.
Main Responsibilities
Provide support to internal users regarding computers, printers, systems, internet, email, and peripherals.
Assist with installation, configuration, and maintenance of equipment, software, and systems.
Support the operation of systems used in operational and administrative departments.
Assist with basic network, internet, cabling, and IT equipment checks.
Manage and organize equipment, service requests, maintenance activities, and access records.
Support backup routines, information security, and data protection.
Guide employees on proper use of technology resources.
Ensure confidentiality of company information, passwords, access credentials, and internal data.
Requirements
Completed high school education.
Basic knowledge of computer science, hardware, software, networks, and user support.
Technical course or experience in the IT field is desirable.
Competencies
Organization, proactivity, good communication skills, professional confidentiality, attention to detail, and problem-solving ability.
Salary: R$1.528,49 - R$2.349,53 per month
Work Location: On-site