Job Summary: Coordinate the planning, execution, and control of meter reading, billing, and bill delivery services, ensuring adherence to deadlines, targets, and quality standards, and lead and develop teams. Key Highlights: 1. Coordinate meter reading, billing, and bill delivery services 2. Ensure process compliance and operational efficiency 3. Lead and develop teams, fostering a positive organizational climate We are the Energisa Group! With over one hundred years of history, Energisa is the largest private group in the Brazilian electricity sector with 100% national ownership. Our diversified portfolio includes distribution companies, transmission concessions, large-scale renewable power generation, an innovative energy solutions brand — (re)energisa — offering distributed generation from renewable sources, free energy market trading, value-added services, as well as a shared services center, a contact center company, and Voltz, our sector’s first fintech in the digital accounts market. Recently, we diversified our portfolio further by entering natural gas distribution through the acquisition of ES Gás. Through our more than 17,000 employees, we transform energy into comfort and development for over 20 million people. We believe diversity and plurality drive innovation and outstanding results. Everyone is truly welcome here! Want to be part of this story? Check whether this opportunity matches your profile and join us in this selection journey! **Responsibilities and Duties** * Coordinate the planning, execution, and control of meter reading, billing, and bill delivery services, ensuring compliance with deadlines, targets, and quality standards set by the company and regulatory bodies. * Ensure field delivery of notifications and communications, such as consumption recovery letters, customer data update letters, negotiation letters, notifications to public agencies, rural calendars, among others. * Support symbolic disconnection operations and delivery of Reaviso and Simultaneous Printings (RIS). * Ensure reading route efficiency and appropriate use of technological, logistical, and human resources, promoting productivity and reliability of collected information. Monitor performance and quality indicators, analyze root causes of deviations, and implement corrective and continuous improvement actions. * Prepare, monitor, and control the area’s budget, optimizing allocation of financial, human, and material resources, ensuring efficiency and OPEX compliance. * Lead, train, and develop supervisors, analysts, assistants, and administrative staff, encouraging commitment, ethics, integration, and high performance. * Ensure a positive organizational climate and reinforce Energisa’s culture and values, promoting team engagement and sense of belonging. Coordinate activities related to commercial registration. Ensure process compliance with legal, regulatory, and internal requirements, mitigating fiscal and re-billing risks through proper database hygiene and maintenance. * Represent the company in meetings, committees, and interactions with internal and external customers, suppliers, and external entities, strengthening Energisa’s institutional image and the area’s credibility. Provide support and technical input for first-, second-, and third-level complaints, as well as representation in judicial and extrajudicial hearings when required. * **Requirements and Qualifications** * Completed Bachelor’s degree (Electrical Engineering, Business Administration, Economics, or related fields). * English (Preferred); * Knowledge of Electricity Sector Regulations and Standards; * Management of operational and strategic indicators; * People management; * Budget and resource efficiency management; * Familiarity with management support tools; * Knowledge of project management tools; * National Driver’s License (Category B); **Additional Information** PEOPLE are our greatest ENERGY. Considering your well-being, we offer a wide range of benefits. Take a look at what’s available: * Meal allowance or food voucher to purchase groceries for your home or dine at your favorite restaurant; * Health and dental plans for you and your family; * Private pension plan for financial reserves and investments; * Daycare assistance to support you during your children’s early years; * Life insurance to provide greater peace of mind for you and your loved ones; * Profit-sharing program as recognition for your work and results; * Quality-of-life programs that ensure employee well-being and promote health; Tuition assistance programs to support your professional development; * Gympass grants access to over 18,000 gyms across Brazil. If you meet the job prerequisites, submit your application and keep an eye out for these tips: * During the selection process, communication will occur via email or phone. Please ensure your contact details are up to date and regularly check your inbox — including your spam folder. Also, stay alert for incoming calls, as our corporate phone numbers may include varying area codes (DDD). * If you receive negative feedback, don’t get discouraged — keep watching for other opportunities. Did you know we’re **one of the largest groups in the Brazilian electricity sector?** With 120 years of history, we are an **ecosystem** of products and services aimed at leading the energy transition, connecting people and businesses to the best energy solutions, and building a more sustainable world. We operate in 977 municipalities across all regions of Brazil, delivering energy to over 20 million people. Our most visible activity is electricity distribution, but we offer much more. In addition to our 9 electricity distribution companies and 13 transmission concessions, we operate a centralized photovoltaic generation plant and one of the country’s largest distributed photovoltaic generation parks, under our innovative brand (re)energisa. We also operate in the Free Energy Market, providing value-added solutions to our customers. Moreover, we diversified our portfolio with natural gas distribution and trading through the acquisition of ES Gás, and since November 2024, through participation in the assets of Cegás, Copergás, Algás, and Potigás. We are also investing in bio-solutions generation, distribution, and trading — such as biogas, biomethane, and biofertilizer — through Agric. Our **mission** is to transform energy into comfort, development, and new possibilities — sustainably. To achieve this, we rely on approximately 17,000 employees who make a difference every day. You, too, can be part of this transformation story. Let’s build a more sustainable world — together!
João Silva
Indeed · HR
João Silva
Indeed · HR
