**We are Unimed Cuiabá!** With 49 years in the Supplementary Health market, Unimed Cuiabá is part of the largest medical cooperative in the world. We were born with a vocation for care, and that is what drives us. We are over a thousand employees driven by the same ideal: caring for health. Our internal network consists of a Hospital, Adult and Pediatric Emergency Care, Medication Distribution Center, Pharmacies, Vaccination Center, Wound Care Center, Biological Infusion Center, Preventive Medicine Unit – Viver Bem, Physical Therapy, Specialized Therapy Clinics, Medical Offices, Easy Outpatient Clinic, Telemedicine, Continuous Care Network, and Administrative Headquarters. We value diversity, inclusion, and respect, believing these elements foster innovation, improve the work environment, and generate exceptional results. Here, everyone is welcome! **Want to join our team? Check if any of our opportunities match your profile and become part of this journey.** **Responsibilities and duties** **A brief overview of your daily responsibilities:** * Customer service; * Process cancellations within the internal network upon customer request, aiming to meet their needs and ensure satisfaction, always following established departmental procedures; * Contact customers and providers when necessary to assist in service delivery or provide required clarifications according to demand; * Provide support regarding health plan operations; * Register compliments, complaints, and suggestions upon customer request. **Requirements and qualifications** **What you need to have:** * Completed High School; * Basic knowledge of Office software; * Previous customer service experience is desirable. **Additional information** **We value our employees, who are the driving force behind our institution. We focus on well-being by offering benefits and providing optimal working conditions.** **Check out some of the available benefits:** * ****Unimed Fácil health plan, with coverage for spouses and children (with co-payment); * Dental plan covering spouses and children; * Meal allowance; * Childcare assistance for parents with children up to 04 years old; * Life insurance; * Transportation voucher; * Birthday gift; * Parking; * Asfunimed \- Employee Association offers volleyball and functional training classes, as well as partnerships with educational institutions and beauty salons; **If you meet the job prerequisites, do not hesitate to apply and pay attention to the following instructions:** During the selection process, all communication will be conducted via e\-mail or phone. Please ensure your contact information is up to date and regularly check your inbox, including the spam folder. In case of negative feedback, stay motivated and watch for other opportunities that may arise. **Join the Unimed Cuiabá team and be part of the challenge to transform supplementary health in MT!** We seek committed professionals to face the greatest challenge of a health plan operator: providing the best possible service to our beneficiaries in a dynamic and challenging environment. In a world where healthcare demands are constantly growing, it is essential that we stand out through service excellence, operational efficiency, and continuous innovation. Unimed Cuiabá provides comprehensive care to its clients so they can enjoy life. Our services and care are guided by safety, humanization, and quality of life promotion. As part of our team, you will have the opportunity to experience the Unimed way of caring, helping to find creative and effective solutions, and contributing to the well-being and quality of life of our community. If you are passionate about healthcare and want to make a difference in people's lives, come join our team! Check out our available positions and join us! For 49 years in the Supplementary Health market, Unimed Cuiabá has been part of the largest medical cooperative in the world. We were born with a **vocation for care**, and that is what drives us. Our commitment is to **provide high-quality healthcare services to our beneficiaries**, aligned with technological innovations and maximum patient safety. To achieve this, **we prioritize an engaged team**, **a healthy work environment**, and **continuous training programs**. We value diversity, inclusion, and respect, believing these promote innovation, enhance the work environment, and yield exceptional results. Here, everyone is welcome! **\#SouUnimed \#UnimedCuiaba \#SangueVerde \#Unimedianos**