Job Summary: Responsible for receiving and welcoming patients, performing administrative tasks, and ensuring excellence in humanized patient care. Key Highlights: 1. Friendly and empathetic patient service 2. Administrative process support and patient flow management 3. Ensuring organization and excellence in humanized patient care **MAIN RESPONSIBILITIES:** * Greet patients with friendliness and empathy; * Verify documents and authorizations with health insurance providers; * Register patients and schedule examinations in the internal system; * Ensure patient reception from arrival through referral to examinations; * Clarify doubts and provide information about clinic services; * Support administrative processes and patient flow management; * Ensure organization and excellence in humanized patient care. **REQUIREMENTS:** * Completed high school education; * Prior experience in customer service, preferably in the healthcare sector; * Strong verbal and written communication skills; * Proactivity, empathy, and organizational sense; * Familiarity with computerized systems.
João Silva
Indeed · HR
João Silva
Indeed · HR
