Description
Job Summary:
We are seeking a Receptionist for initial customer service at an Auto Center, responsible for presenting services, resolving conflicts, and performing sales.
Key Highlights:
1. Dynamic and flexible customer service at Auto Center
2. Opportunity to sell products
3. Focus on conflict resolution and customer satisfaction
**We are looking for a Receptionist in Cuiabá/MT.**
**Reporting to the area manager, your responsibilities will include:**
* Providing initial customer service at Auto Center locations, ensuring safety, dynamism, flexibility, and peace of mind for customers;
* Resolving conflicts and discrepancies during customer interactions;
* Presenting the portfolio of services offered and providing guidance within the Auto Center;
* Handling pre-inspection verification and customer registration.
* Selling products
**Requirements**
* Completed high school education or a technical course in Administration;
* Experience as a Receptionist in retail stores;
* Possession of Brazilian driver's license category B and ability to drive;
* Prior experience with in-person customer service;
* Previous experience in Auto Centers is a plus;
* Ability to work well in a team;
* Proficiency in Microsoft Office Suite;
* Strong communication skills, organizational ability, and proactivity;
* Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries.
Employment Type: Full-time, Permanent CLT
Selection Question(s):
* Do you have sales experience?
* Do you hold a Category B driver's license?
Work Location: On-site