Job Summary: The Concierge warmly and efficiently greets, guides, and directs patients, ensuring excellence in their experience and smooth patient flow management. Key Highlights: 1. Human-centered service and professional demeanor 2. Welcoming and solution-oriented profile 3. Commitment to service quality Concierge – Cuiabá Unit Job Mission Greet, guide, and direct patients warmly and efficiently, ensuring organized patient flow and excellence in their experience from the moment they arrive at the unit. Main Responsibilities * Greet patients at the clinic entrance; * Distribute and organize appointment tickets; * Guide patients regarding internal workflow, departments, and examination steps; * Assist patients with initial inquiries; * Support reception organization and patient flow control; * Ensure human-centered service and professional demeanor; * Act as a liaison between patients and internal staff. Requirements * Completed high school education; * Strong communication skills and professional demeanor; * Friendliness, courtesy, and empathy; * Organizational skills and agility; * Ability to interact effectively with the public. Working Hours 08:00 to 14:00 Preferred Profile Attributes * Welcoming and solution-oriented profile; * Ability to remain calm during peak patient flow periods; * Commitment to service quality.