Job Summary: The professional will provide in-person attendance to patients, manage appointments, and interact with health insurance providers to ensure organized and up-to-date recordkeeping. Key Highlights: 1. In-person attendance for patients and their families 2. Appointment management and patient control 3. Interaction with health insurance providers for authorizations Description: Requirements: * Completed High School education; * Basic knowledge of Microsoft Office suite; * Prior experience in customer service; * Availability to work Monday through Friday, from 10 a.m. to 7 p.m. A brief overview of your daily responsibilities: * Provide in-person attendance to patients and their families; * Issue, verify, and forward medical referral forms according to Unimed protocols; * Guide patients regarding required documents and deadlines for authorizations; * Provide attendance for patient referrals for evaluation; * Verify registration data and maintain updated records; * Interact with health insurance providers for authorizations and clarification of pending items; * Open protocols via CRM; * Record attendances on the SOULMV platform; * Schedule, cancel, and reschedule appointments using SOULMV; * Manage the schedule of professionals and patient control. 2512250202491777421
João Silva
Indeed · HR
João Silva
Indeed · HR
