




Job Summary: A professional to support lease contract management, ensuring updates, compliance, and responsiveness to modification requests, while guiding and executing processes and providing multichannel support. Key Highlights: 1. Support lease contract management and modifications 2. Execute contractual amendments and provide multichannel customer service 3. Ensure accurate document updating and archiving Responsible for supporting activities related to lease contract management, ensuring updates, compliance, and responsiveness to specific contractual modification requests. This professional guides and executes processes such as contractual amendments, provides multichannel customer service, and supports other departmental needs. Main Responsibilities: * Register client information (tenant and guarantor) in the system to issue new contracts; * Renew commercial contracts with public agencies (municipal, state, and/or federal), issue negative certificates and declarations for submission; * Adjust active contracts; * Guide clients and interested parties on contract renewal procedures; * Contact the insurance company regarding Surety Bond renewal when this is the contractual guarantee method. * Generate amendments for contractual modification requests, including: * Change of lessor (individual to corporate or vice\-versa, or change of ownership); * Change of tenant (individual to corporate or vice\-versa); * Change in guarantee method (e.g., surety bond to guarantor, guarantor to deposit, or lease guarantee to guarantor); * Provide customer service via chat, e\-mail, phone, and in person, clarifying doubts and tracking requests related to contracts; * Maintain clear and efficient communication with lessors, tenants, and other parties involved in the contractual process; * Assist with other departmental tasks, contributing to the organization and execution of administrative duties; * Ensure accurate updating and archiving of contractual documents (filing signed amendments in the contract folder).


