Tracking Operator - CUIABÁ

Description

Job Summary: Monitor and track trips, handle claim-related incidents, and support customers, partners, and suppliers while operating internal systems. Key Highlights: 1. Trip monitoring and tracking 2. Handling of claim-related incidents 3. Customer, partner, and supplier support **About the Role** **Your challenges will include:** * Monitoring and tracking trips; * Handling claim-related incidents involving Losses, Damages, and Occurrences; * Managing inbound and outbound calls from customers, partners, and suppliers to provide clarifications and guidance regarding tracked and/or monitored trips; * Operating internal systems (SGR, Rastrear 4\.0, SIL). **Requirements and Qualifications:** * Completed high school education; * Office suite proficiency preferred; * Flexible availability for shift work; * Strong drive to deliver results, high energy, innovative mindset, and proactive attitude! What We Offer: ️ Meal Allowance; Transportation Allowance; National Health Insurance Plan; Dental Insurance Plan; Gympass; Employee Referral Program; Pharmacy Partnership; Life Insurance; Partnerships with educational institutions; CLT employment contract; ️ Work Schedule: 12x36 shift — from 6 a.m. to 6 p.m. or from 6 p.m. to 6 a.m.; On-site work model. Shift: 12x36 schedule 6 p.m. to 6 a.m.