INSTALLATION SUPPORT - TELECOM

Description

Job Summary: A professional providing on-site support in telecommunications, assisting field teams, clarifying technical queries, and routing services to field crews. Key Highlights: 1. Support for installers/field technicians 2. Technical query clarification 3. Performance indicator monitoring ON-SITE INSTALLATION SUPPORT \- TELECOM Interested candidates should send their resumes via WhatsApp: **(65\) 99267\-6251** or email: **m.silva28@procisa.com.br** Work location: **Rua Miranda Reis, 56\. Praça dos Motoristas \- Poção, Cuiabá \- MT, 78015\-635 (in front of Outlet Cuiabá)** **Responsibilities:** * **Support for installers/field technicians**: Assistance with daily routines related to customer onboarding and technical visits. * **Technical query clarification**: Resolution of technical issues during task execution. * **Service routing**: Organization and assignment of service requests to field teams. * **Indicator monitoring**: Completion and tracking of spreadsheets related to performance indicators (COP). **Skills and attitudes:** * **Leadership**: Ability to lead and guide the team. * **Proactivity**: Initiative to act and resolve problems. * **Determination**: Persistence and focus on objectives. * **Responsibility**: Reliability and commitment to tasks. * **Dynamism**: Adaptability and energy to handle diverse situations. * **Effective communication**: Ability to communicate clearly with team members and superiors. **Requirements:** * Experience in this role or in management areas * Completed high school education. **Compensation and Benefits:** . Salary: **R$ 4\.145,96** \+ Variable bonus up to **R$ 1\.000,00** . Working hours: To be determined . Company mobile phone . Transportation allowance (VT) . Meal allowance (VA/VR): **R$ 27,80/day** \= **R$ 818,74** . Food basket: **R$ 181,26** \= **R$ 1\.000,00** . Pharmacy benefit . Health insurance – Hapvida . Dental insurance – METLIFE . Educational partnerships / BlueFit Gym membership . Life insurance . Profit-sharing program (PPR) Employment type: Full-time, permanent CLT contract Salary range: R$4\.145,96 \- R$5\.145,96 per month Benefits: * Medical assistance * Dental assistance * Company mobile phone * Basic food basket * Commercial partnership discounts * Profit sharing * Life insurance * Meal voucher * Food voucher * Transportation voucher Selection questions: * Do you have experience in the telecommunications industry? * Have you previously provided support to field teams (installers or technicians)? If yes, for how long and at which company? * Can you handle multiple simultaneous demands and tight deadlines? * Have you previously worked for Claro or one of its partners? * Have you worked with service order (OS) distribution? * Our office is located at Rua Miranda Reis, 56\. Praça dos Motoristas \- Poção, Cuiabá \- MT, 78015\-635 (in front of Outlet Cuiabá); is it easily accessible for you? Work location: On-site