Receptionist

Description

Job Summary: The professional will receive patients, manage authorizations and billing, update patient data, handle payments and invoicing, and operate the unit to ensure the clinic runs smoothly. Key Highlights: 1. Patient reception and service at a dialysis clinic. 2. Management of authorizations, billing, and invoicing in the Tasy system. 3. Unit operations, access control, and communication with healthcare services. **The DaVita Way** *The DaVita Way means we dedicate our Minds, Hearts, and Hands to achieving our Mission, living our Values, and building a healthy Village. We care for one another with the same intensity we care for our patients.* Interested? Join us and make a difference in your life and in the lives of our patients! Together, let’s build the world’s best healthcare community! **Responsibilities and Duties** **Reception and Patient Service** * Receive patients and visitors, providing information about dialysis procedures and service hours. * Issue temporary ID badges for visitors and companions, as needed. * Schedule and reschedule dialysis and multidisciplinary team appointments in the Tasy system, according to clinic demand and capacity. * Record patient attendance and absences monthly in the Central Regulation and Health Service Provision (CROSS). **Authorization and Billing Management** * Request Outpatient High-Complexity Procedure Authorization (APAC) for medications, completing required forms. * Build schedules and execute billing for the Outpatient Production Bulletin (BPA) of SUS patients via the municipal system. * Request hemodialysis password releases from health insurance providers and register invoices in Tasy. **Data Updating and Registration** * Collect and maintain up-to-date patient information records, including contact details and health insurance plans. * Record patient weights at the beginning and end of dialysis in the system. **Payment and Invoicing Management** * Receive payments for services rendered and manage payment records, issuing receipts and invoices when necessary. * Verify and confirm patient insurance information for billing purposes. * Submit data entered in Tasy for billing via the health insurance provider’s portal. * Receive and forward authorized documents for billing after patient service. **Unit Operations** * Ensure unit opening and closing, controlling access. * Send laboratory test requests to the lab. * Monitor patient entry and exit times and notify the transportation team. * Contact hospitals, SAMU, and ambulance services. * Answer calls, take messages, receive visitors, and route correspondence to the responsible department. **Requirements and Qualifications** * Completed high school education or currently pursuing higher education; * Relevant experience in these activities. **Additional Information** **What We Offer?** * Health Insurance: To support your well-being and that of your family. "Because health matters most." * Dental Insurance: To keep your smile flawless and beautiful. * Wellhub (Gympass) Partnership: To keep your health on track. * Pharmacy Partnership: Because prevention is as important as treatment. * SESC Partnership: Because discounts on trips and hotels are always great! * Language School Partnership: So you can excel at work and karaoke. * Insurance Company Partnership: Because extra security is never too much! * Transportation Allowance: To simplify your commute. * Meal Allowance: Meal Allowance: Because shopping is worth more than a thousand words. * Birthday Day Off: To celebrate your special day. * Baby Kit: Essential products to help you and your little one. * Christmas Kit: Because receiving small gifts is always nice—especially at Christmas. * Assistance Program: Your mental health is our priority. * Payroll-Deductible Loan: Financial assistance is always welcome! Tenure Recognition Program: We recognize the dedication of colleagues who contribute to DaVita’s growth! * **Work Location: DaVita Cuiabá** **Work Schedule: Monday to Saturday: 08:00 to 16:20** **Greater Inclusion:** This position is open to people with disabilities. DaVita is a healthcare company providing high-quality dialysis services across Brazil. We entered Brazil in 2015 and, by the following year, operated seven centers. Our continuous and dynamic growth strategy now includes over 100 centers. We are present in 17 states, serving over 20,000 patients with a team of more than 6,000 colleagues. Globally, we operate in 12 countries, caring for over 200,000 renal patients across more than 3,000 dialysis centers. We operate within hospitals and clinics for chronic patients, as well as a vascular access center. We uphold the Care Trilogy—a cornerstone guiding continuous improvement in the lives of our patients, colleagues, and the world. Our values reflect the DaVita way of being and embody our daily commitment to excellence in service, integrity, teamwork, continuous improvement, personal fulfillment, and fun.