Job Summary: Customer service professional for a pharmacy, responsible for dispensing medications, sales, inventory management, and maintaining organization. Key Highlights: 1. An environment that values diversity and encourages authenticity. 2. Opportunities for professional growth and development. 3. A culture centered on human appreciation, integrity, and customer focus. We are people who care for people. Each of us has unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live life to the fullest. We take pride in our history, which is why we strive to do our best today while keeping an eye on tomorrow. If you value human dignity, integrity, customer focus, results-driven performance, sustainability, and innovation in solutions across everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of change. We foster an excellent organizational climate with engaged professionals committed to delivering outstanding results, along with great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, helping clarify doubts and providing product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly inspect medication and product stock levels, replenish items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Maintain an orderly customer service area and shelves. Ensure hazardous products are stored appropriately and in accordance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier or in customer service is desirable; * Availability to work on a rotating 6x1 schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier or in customer service. **Additional Information** BENEFITS: * Meal allowance (as per collective bargaining agreement); * Transportation allowance; * Health insurance plan, subject to eligibility based on location and position; * Dental insurance plan, available upon enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Maternity program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training — Up Farma; * Gold discount at Pague Menos pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. At **Pague Menos**, health and well-being are both origin and purpose. Promoting access to healthcare means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company built by people who do good—and who are committed to bringing healthcare with love to all Brazilians. We operate in every state across the country and currently have nearly **1,700 stores and over 28,000 employees**, forming a diverse community that grows together and delivers real impact in people's lives. Our story began in 1981 with the opening of our first store in Fortaleza (CE). Since then, we have grown steadily—grounded in valuing people, focusing on customers, pursuing sustainability, upholding integrity, exceeding results, and innovating in health solutions. Today, we are the **second-largest pharmacy chain in Brazil**, a result of a strategy combining efficiency, customer proximity, and strengthening our pharmaceutical consultation services. Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*. Working here means being part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It’s a place to grow, contribute, and make an impact every day. Let’s go together?
João Silva
Indeed · HR
João Silva
Indeed · HR
