Job Summary: Pharmacist responsible for customer service and guidance on compounded products, support in managing customer service representatives and sales development, with a focus on quality. Key Highlights: 1. Customer service and guidance on compounded products 2. Support in managing customer service representatives and sales development 3. Focus on service quality and customer retention **Description and Responsibilities:** **Working Hours:** 44 hours per week **Level:** Professional **Employment Type:** Permanent – CLT Pharmacist responsible for front-desk service at the pharmacy, engaging commercially with customers, providing guidance on compounded products, and supporting the management of customer service representatives, with emphasis on service quality and sales development. **Job Responsibilities** * Provide customer service and guidance on compounded products; * Support and supervise customer service representatives; * Assist in organizing and managing the customer service workflow; * Contribute to sales development and customer retention; * Ensure quality, clarity, and safety of information provided to customers; * Maintain alignment with commercial and laboratory departments. **Requirements:** **Requirements** * Bachelor's degree in Pharmacy with active CRF registration; * Strong communication skills and commercial mindset; * Aptitude for public interaction and teamwork; * Organization and proactivity; * *Experience in compounding pharmacy or pharmaceutical customer service is a plus.* **Benefits:** Transportation allowance, Dental care, Internal benefits, Meal voucher, Transportation voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
