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Job Summary: This role involves meticulous monitoring and operational support for energy distribution, focusing on safety, emergency response, and adherence to procedures. Key Highlights: 1. Meticulous and safe shift handover monitoring 2. Assistance in emergency and scheduled switching operations 3. Management and prioritization of technical incidents We are the Energisa Group! With over one hundred years of history, Energisa is the largest private group in Brazil’s electricity sector with 100% national ownership. Our diversified portfolio includes distribution companies, transmission concessions, large-scale renewable power generation, an innovative energy solutions brand — (re)energisa — offering distributed renewable generation, free energy market trading, value-added services, a shared services center, a contact center company, and Voltz, our sector’s first fintech in the digital banking market. Recently, we diversified our portfolio further by entering natural gas distribution through the acquisition of ES Gás. Through our more than 17,000 employees, we transform energy into comfort and development for over 20 million people. We believe in the power of diversity and plurality to drive innovation and achieve outstanding results. Everyone is truly welcome here! Want to be part of this story? Check whether this opportunity matches your profile and join us in this selection journey! **Responsibilities and Duties** * Monitor shift handovers meticulously and safely; * Alert the COD supervisor about significant and relevant events; * Assist in requests to block automatic reclosing for live-line work related to your operational post; * Assist and monitor emergency and scheduled switching operations according to applicable procedures and instructions; * Assist in analyzing and requesting real-time interventions covering isolated customers up to feeder circuit breakers; * Assist in managing and prioritizing outage service orders (OSs) and the service portfolio following the prioritization criteria; * Assist in team management, routinely tracking service status; * Monitor the Technical Incidents Dashboard for your operational post, focusing on TMAE (Average Time to Attend Emergencies), prioritizing responses for incidents approaching or exceeding the TMAE target; * Monitor the Compensation Dashboard for your operational post to identify individual and collective incidents with the greatest impact on indicator violations (DEC, FEC, DMIC, DIC, FIC, DICRI), prioritizing responses accordingly; * Close OSs and interventions as per applicable instructions; * Communicate operationally in accordance with POP/Nº050/2018. **Requirements and Qualifications** * Completed high school education; * Currently enrolled in a Technical Electrotechnology program. **Additional Information** People are our greatest ENERGY. Thinking about your well-being, we offer a wide range of benefits. Take a look at what you’ll get: • Meal allowance or food voucher to shop for groceries at home or dine at your favorite restaurant; • Health and dental insurance for you and your family; • Private pension plan for financial security and investments; • Daycare assistance to support you during your children’s early years; • Life insurance to provide greater peace of mind for you and your loved ones; • Profit-sharing program as recognition for your work and results; • Quality-of-life programs ensuring employee well-being and promoting health; • Scholarship programs supporting professional development; • Gympass granting access to over 18,000 gyms across Brazil. If you meet the job prerequisites, submit your application and watch for tips: • During the selection process, communication will occur via email or phone. Ensure your contact details are up to date and monitor your inbox—including spam folder. Pay attention to incoming calls, as our corporate numbers may display varying area codes. • If you receive negative feedback, don’t get discouraged—stay alert for other opportunities. Did you know that **we are one of the largest groups in Brazil’s electricity sector?** With 120 years of history, we are an **ecosystem** of products and services aimed at leading the energy transition, connecting people and businesses to the best energy solutions while building a more sustainable world. We operate in 977 municipalities across all regions of Brazil, delivering energy to over 20 million people. Our most visible activity is electricity distribution, but we offer much more. In addition to our 9 electricity distribution companies and 13 transmission concessions, we operate a centralized photovoltaic generation plant and one of the country’s largest distributed photovoltaic generation parks under our innovative brand (re)energisa. We also operate in the Free Energy Market, providing value-added solutions for our customers. Furthermore, we have diversified our portfolio with natural gas distribution and trading through the acquisition of ES Gás, and since November 2024, through participation in the assets of Cegás, Copergás, Algás, and Potigás. We are also investing in the generation, distribution, and trading of bio-solutions—including biogas, biomethane, and biofertilizers—through Agric. Our **mission** is to transform energy into comfort, development, and new possibilities—sustainably. To accomplish this, we rely on approximately 17,000 employees who make a difference every day. You too can be part of this transformation story. Let’s build a more sustainable world—together!
