TRAINING AND DEVELOPMENT ANALYST

Description

Job Summary: Responsible for planning, executing, and monitoring training and development initiatives aligned with strategic objectives, thereby reinforcing organizational culture and engagement. Key Highlights: 1. Contribute to strengthening organizational culture and employee engagement 2. Act in a consultative capacity by identifying needs and proposing solutions 3. Develop customized and effective instructional content Responsible for planning, executing, and monitoring training and development initiatives aligned with the organization's strategic objectives. Directly contributes to strengthening organizational culture, improving internal climate, and increasing employee engagement. Acts consultatively with business units—identifying training needs, proposing capacity-building solutions, and supporting the development of technical and behavioral competencies. **1\. Onboarding New Employees** * Organize and conduct institutional onboarding to ensure new employees understand the organization’s culture, values, service standards, and internal procedures. * Monitor the onboarding and adaptation cycle, identifying opportunities to improve the new hire experience. **2\. Training Delivery** * Deliver technical and behavioral training—either in-person or online—based on target audience and diagnosed needs. * Support managers in delivering on-site training by providing technical and methodological assistance. * Conduct practical and dynamic activities to enhance learning effectiveness. **3\. Content Development** * Develop customized instructional content using active learning methodologies and language aligned with employee profiles. * Adapt training materials based on audience, complexity level, and learning objectives. * Update and organize materials in easily accessible internal repositories. **4\. Evaluation and Continuous Improvement** * Evaluate training effectiveness through reaction surveys, performance indicators, and qualitative feedback. * Analyze return-on-investment for content and methodologies used, proposing ongoing adjustments and improvements. * Support the design of development pathways aligned with the employee lifecycle within the company. **5\. Support for Development Programs** * Support programs such as leadership development, regional talent development, succession planning, and continuous upskilling initiatives. * Contribute ideas, help structure timelines, and monitor participant progress. * Support implementation of tools such as behavioral assessments, climate feedback sessions, and profile analyses to inform program design. **6\. Vendor and Facilitator Management** * Contact, negotiate, and align with external vendors, instructors, technical schools, and consulting firms. * Monitor adherence to deadlines, quality of delivered services, and outcomes of contracted activities. * Collaborate with the Procurement team on vendor contracting processes when required. **7\. Internal Events and Activities Coordination** * Plan, promote, and organize training events, thematic weeks, awareness campaigns, and educational initiatives. * Support logistics—including room setup, materials, and visual aids—for internal trainings and events. * Partner with Internal Marketing (Endomarketing) to reinforce communication and engagement around promoted initiatives.