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Job Summary: A professional providing humanized customer service, performing registrations, health insurance authorizations, negotiations, and other duties related to the position. Key Highlights: 1. Humanized and high-quality customer service 2. Negotiation of amounts and payment methods 3. Commitment to confidentiality and security of information Description: High school diploma required; Experience in customer service is desirable. * Provide humanized and high-quality customer service at business units and/or other designated locations; * Register/update customer information in the service system; * Request authorizations from health insurance providers according to each provider's established policy; * Provide customer service considering all necessary information for conducting examinations, while following the company's defined process; * Conduct negotiations with customers regarding amounts and payment methods (in accordance with the company's aligned process); * Perform other duties related to the position; * Ensure confidentiality and security of information, complying with information security and data protection policies and regulations. 251227020249500870
