Warranty Assistant

Description

Job Summary: Assist in assembling and submitting warranty procedures with the vehicle manufacturer, while also supporting billing, recall launches, and spare parts inventory control. Key Highlights: 1. Assistance with warranty procedures with the manufacturer 2. Support with the billing process 3. Assistance with recall launch procedures and campaigns Grupo Enzo is a family-owned company founded in 1984 with the goal of becoming a benchmark in the automotive sector both within the state and nationally. Its headquarters are located in Campo Grande, the capital of Mato Grosso do Sul State, and it operates in the states of Mato Grosso do Sul, Mato Grosso, and São Paulo. It is recognized as one of the most traditional and innovative brands, with over 40 years of experience in the automotive market. Currently, the group comprises 36 companies, including dealerships and service-providing enterprises. Administrative and financial activities are centralized in Campo Grande/MS. The dealerships under Grupo Enzo include: Fiat Enzo, Fiat Alpavel, Kampai Toyota, Via Japan Toyota, Guará Renault, Enzo Caminhões Mercedez\-Benz, Kcinco Volare e Agrale, Enzo Jaguar Land Rover, Nação Chevrolet, Enzo CJDR, Enzo Jeep, Enzo Ram, and Enzo Volvo. Today, we have over one thousand direct employees committed daily to upholding our values: agility in driving business growth; differentiation through value delivery to customers via an attentive, detail-oriented team with systemic vision and operational efficiency; and providing development opportunities for people, ensuring the Group’s growth and longevity. Assist in assembling and submitting warranty procedures with the vehicle manufacturer, in accordance with factory requirements, aiming to maximize the revenue flow for Grupo Enzo’s business unit. Assist with warranty claims opened with the manufacturer; Assist with the billing process; Assist with recall launch procedures and campaigns; Assist with spare parts and documentation inventory related to warranty procedures.