**Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break. **Level:** Professional **Employment Type:** Permanent – CLT * Manage the cooperative members’ portfolio, seeking to expand the cooperative’s reach within its operational area through prospecting visits, client service, product sales, and developing relationship strategies to meet clients’ needs and increase the cooperative’s business volume as well as the utilization rate of products and services in the market. * Achieve established targets by offering products and services aligned with clients’ expectations; * Ensure promotion of offered products and services by clearly explaining and highlighting their advantages and benefits, including interest rates, terms, commercial conditions, and the unique value proposition of cooperativism. * Handle credit recovery for members, including digital customer service, in accordance with defined authority levels and the Cooperative’s Collection Policy; * Manage overdue collections to minimize the cooperative’s delinquency rate by issuing weekly reports and proactively managing the members’ portfolio, proposing alternatives for potential renegotiations; * Achieve established targets by offering products and services aligned with clients’ expectations; * Ensure promotion of offered products and services; * Comply with requirements set by regulatory and supervisory bodies as well as institutional policies; * Handle credit recovery for members, including digital customer service; * Manage overdue collections to minimize the cooperative’s delinquency rate; provide necessary data for analysis and decision-making; * Ensure all approved operations undergo analyses conducted in compliance with established policies and regulations, supported by guarantees appropriate to the nature of the business; Other related activities. * **Requirements:** * Completed undergraduate degree in Business Administration, Economics, Accounting Sciences, or related fields; * Proficiency in Microsoft Office Suite: Word, PowerPoint; * Knowledge of negotiation techniques for financial products and services; * Knowledge of cooperative credit legislation; * Understanding of the financial market and financial mathematics; * Mastery of sales techniques; * ANBIMA certification. **Benefits:** Birthday Day Off, Medical Assistance, Dental Assistance, Childcare Allowance, Education Allowance, Profit Sharing, Private Pension Plan, Life Insurance, Meal Voucher, Transportation Voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
