Description
Job Summary:
The professional will be responsible for inspecting and supervising services performed by third parties, maintain internal plant services, and perform field activities for telecom equipment operations.
Key Highlights:
1. Inspect and supervise services performed by third parties
2. Perform field activities for telecom equipment
3. Maintain transmission network equipment
Vice Presidency: VP Engineering and Customer Services
Directorate: CW Customer Service Directorate
**Work Location: Cuiabá/MT**
To ensure our customers have the best possible experience with our services, we have the Engineering and Customer Services team.
The Engineering team’s mission is to explore new technologies, plan the telephony network, and drive technological expansion of our products and infrastructure. The Customer Services team ensures speed and quality in repairing, installing, and maintaining B2B and B2C customer lines across fixed, mobile, and TV networks. Through consistent projects and planning, we implement the company’s technological evolution, increasing network capacity.
Want to join this team? Then come aboard!
**Responsibilities and Duties**
* The professional will be responsible for inspecting and supervising services performed by third parties within the company’s operational area; and for executing activities related to maintaining internal plant services;
* Perform field activities for telecom equipment operations. Carry out jumpers, relocations, equipment installation, and connectivity testing (N1\);
* Conduct technical visits and field surveys under guidance from more experienced professionals;
* Maintain transmission network equipment in the field and occasionally remotely;
* Ensure compliance with safety, environmental, and quality standards in all supervised projects.
**Requirements and Qualifications**
* **Technical course in Telecommunications, Electrical Engineering, Information Technology, or related fields (mandatory);**
* Driver’s license category B;
* Willingness to travel;
* Availability to work rotating shifts (night/semi-night and business hours), shift rotation schedules, and/or fixed shifts.
**Additional Information**
Choose the ideal benefit for you and your dependents via a digital platform offering multiple categories including Gym, Meal Voucher (VR), Food Voucher (VA), Pharmacy Allowance, Medical Assistance, Dental Assistance, and Life Insurance;
Corporate mobile phone. Yes — a brand-new smartphone for you! · Unlimited voice and data plan! Yes, unlimited! With Vivo’s best mobile network, now even faster with 5G!
An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps;
Eligible for annual Bonus or Profit Sharing (PPR);
Plan your future through our Private Pension Plan;
Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses;
Work in an environment that respects your personality, dress style, and individuality — where you can be authentically yourself. \#VemdeVocê
Enjoy flexible working hours;
Take a day off (Day off) to celebrate your birthday;
Join one of the largest corporate volunteer programs to help transform the world;
Access our Educational Development Program, which offers partnerships with educational institutions at discounted rates; certifications; and online courses.
Advance your career through our Internal Recruitment Program, both in Brazil and abroad — after all, we operate in over 17 countries! \#VivoMinhaCarreira
Benefit from a series of initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a higher quality of life! Available to our employees are consultations with nutritionists, psychologists, social workers, telemedicine, and much more!
\#VemPraVivo
We are a company of the Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Connect** people, businesses, and society as a whole — building a more connected nation and transforming the lives of Brazilians. We aim to expand our customers’ autonomy, personalization, and real-time choices, putting them in control of their digital lives — securely, reliably, and with the quality only Vivo delivers.
To make this possible, we lead a digital transformation process and are revolutionizing our company from within. We’ve implemented agile methodologies across the entire organization, seeking innovative and collaborative ways of working. We foster a diverse and inclusive environment that stimulates creativity, drives innovation, and boosts engagement.
At Vivo, culture is the force that transforms strategy into action. We’re driven by **Purple Passion** — our unique ability to envision, execute, and overcome barriers with entrepreneurial courage, anticipate trends, and build a future we’re proud of. This energy connects diversity, innovation, and sustainability — turning purpose into impact through technology and its infinite possibilities.
**To live this essence, we seek people who embody our 5 Passions** — behaviors reflecting who we are and how we make a difference:
* **"The customer’s time is now"**: Immediately address what truly matters to the customer.
* **"People are our best technology"**: Adopt a constructive attitude, collaborate, and trust in human connections.
* **"Curiosity is highly valued"**: Act courageously, test new ideas, and learn from every discovery.
* **"Simplicity is always possible"**: Get straight to the point, solve issues with the right people, and simplify the path.
* **"Results are my responsibility"**: Take ownership of your actions and outcomes, recognizing that omissions also create impact.
We believe **diversity** — in people, experiences, cultures, behaviors, skills, and attitudes — is a differentiator that reflects the society we live in. We have a robust internal program anchored on five pillars: Gender, LGBTI\+, Race, Persons with Disabilities (PcD), and 50\+, ensuring a more inclusive culture and a diverse, representative workplace. We are a **technology** company, inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences.
We believe the path to delivering the best experience to our customers begins with a great experience for our employees.
**\#VemPraVivo**