Logistics Supervisor

Description

Job Summary: The professional will supervise and plan daily logistics demand, ensuring the execution of all order stages and continuous improvement of operational processes. Key Highlights: 1. Daily logistics demand supervision and planning 2. Inventory management and optimization of logistics processes 3. Team development and continuous pursuit of improvements **Your Mission:** * Supervises and plans daily demand according to the established delivery schedule. Conducts meticulous control via the detailed visibility dashboard, ensuring execution of all order stages—including picking, verification, billing, transshipment, loading, route planning, proper order closure, and accurate recording of reasons for any delivery failures; * In cases of stockouts, closely monitors departmental inventory management, including evaluating offers of similar products or confirming stock ruptures, aiming to ensure shipments occur on the agreed delivery date; * Ensures smooth flow of same-day immediate pickup demand, identifying opportunities to improve productivity and quality. Also monitors orders with expired pickup deadlines, taking necessary actions such as contacting the customer or canceling the order; * Maintains daily interaction with the control tower and holds monthly meetings, reviewing incidents and supporting the logistics administration team under close managerial oversight; * Supervises the ADM team, ensuring all scheduled deliveries for the day have a Transport Document (DT). In cases where this document is missing, directly engages with the carrier to ensure route planning is completed, safeguarding our OTIF (On-Time In-Full) performance indicator; * Uses the route planning dashboard to extract relevant information supporting decision-making, proactively addressing potential issues highlighted in customer reservations and accelerating solutions; * Continuously seeks greater agility and efficiency in resolving stockout cases, applying careful analysis and making assertive decisions with relative autonomy; * Identifies operational bottlenecks and organizes the team according to peak workflow periods, ensuring order picking time and customer dwell time align with company-established guidelines; * Demonstrates proficiency in report analysis, proposing actions to improve existing processes and achieve desired results; * Supports the Logistics Operations Manager in selecting, hiring, motivating, developing, and retaining staff per departmental evaluation and needs; * Continuously seeks improvement opportunities, anticipates problems, and contributes appropriate solutions; * Collaborates with the manager in preparing reports aimed at increasing productivity and achieving departmental goals; * Becomes a reference point for the team, sharing departmental metrics and meeting established targets; * Guides team members on the daily management plan and supervises activity execution. Monitors inventory control—including slotting, position storage, and inventory counts; * Ensures proper use and maintenance of tools available to teams (strapping machines, label printers, data collectors, forklifts, pallet jacks, radios, printers, computers, etc); * Ensures effectiveness of all inventory management processes—both rotating and general. Monitors execution of movement, transit, slotting, and negative inventory processes, promoting a culture of correct slotting; * Ensures compliance with stockout procedures and maintains constant vigilance over system stock deficiency monitoring, preparing weekly reports on this topic. Supports training and development of staff (store and logistics) on resource usage and adherence to material handling and storage processes; * Plays a central role in anti-shrinkage efforts and delivers deeper-dive reports during briefing meetings; serves as a model of effectiveness in countering loss and adopting best practices; * Guides team members on the daily operations plan, supports loss prevention, safeguards merchandise inventory quality and preservation, oversees the logistics yard, and directs the team to keep it consistently clean and organized; * Ensures all goods are verified and in perfect condition. Monitors returns collection per established commercial agreements, guiding the team toward better communication and process adherence; * Instructs the team to report any product registration discrepancies to the registration support team to prevent inventory errors. Develops work schedules, always verifying operational needs and legislative requirements; * Leads the team in appropriately defining storage spaces per incoming product type to optimize verification and storage management; guides third-party personnel responsible for palletizing, ensuring this process is correctly performed per defined standards; * Ensures complete recording of FOB freight charges and verifies that all were paid correctly, controlling pallets in debit with suppliers to ensure transparency in commercial relationships and fulfillment of obligations; * Creates training agendas for other departments on the returns process under commercial agreements, aiming to instruct them on standard palletizing and verification procedures, ensuring all follow established protocols. **To join our team, you must have:** * Completed bachelor’s degree in Administration, Logistics, or related fields; * Knowledge of logistics, products, warehouse management systems, and applicable legislation and regulations; * Valid driver’s license (any category); * Certification to operate forklifts, per equipment model and requirements. **Benefits Package:** * Medical assistance; * Dental assistance; * Life insurance; * Wellhub; * On-site meals; * Basic food basket; * Christmas basket; * Progress bonus; * Extended maternity and paternity leave; * Transportation allowance or parking; * All Adeo – annual free shares linked to overall company performance.