Store Manager - Local Retail

Description

The Store Manager is responsible for coordinating the store's daily operations, ensuring excellent customer service, strong team performance, well-organized store layout, and effective control of sales, inventory, and cash handling—contributing to business growth and customer satisfaction. Key Responsibilities * Coordinate daily store activities; * Supervise and support the sales and customer service team; * Organize work schedules and task assignments; * Ensure courteous, efficient, and high-quality customer service; * Monitor sales targets and propose actions to improve results; * Control inventory, product restocking, and stocktaking; * Oversee cash register opening and closing procedures, where applicable; * Maintain a clean, organized, and visually appealing store; * Track orders, deliveries, and supplier relationships; * Support hiring, training, and onboarding of new staff; * Identify operational issues and propose practical solutions; * Report store performance, needs, and incidents to the owner; * Ensure compliance with internal policies, safety standards, and a positive work environment. * Guarantee HR department routines. Requirements * Completed high school education or currently enrolled in/graduated from higher education, preferably in Administration, Commercial Management, or related fields; * Prior experience in retail, customer service, or team leadership; * Basic knowledge of inventory management, sales, HR functions, and cash register operations; * Strong communication skills, organizational ability, and problem-solving capability; * Proactive, responsible profile with a results-oriented mindset. Desired Competencies * Leadership and ability to motivate teams; * Organization and sense of priority; * Ease in interacting with customers and colleagues; * Flexibility to handle varied routines; * Commercial awareness and customer service focus; * Agility in making day-to-day decisions. Advantages * Experience in small-scale retail businesses; * Familiarity with store management/cash register systems; * Hands-on experience in inventory control, HR, and procurement; * Basic knowledge of merchandising and product display. Job Objective Ensure efficient store operation, contributing to increased sales, enhanced customer satisfaction, and sound management of team and business resources. Compensation: R$4.000,00 - R$5.000,00 per month Benefits: * Corporate agreements and commercial discounts * Free parking * Transportation allowance Work Location: On-site