Description
Job Summary:
We are seeking a proactive and organized Commercial Secretary to reactivate patient portfolios, conduct active prospecting, and provide strategic support in patient relationship management.
Key Highlights:
1. Direct involvement in reactivating the patient portfolio and proactive prospecting
2. Strategic support in patient relationship management and experience
3. Opportunity for growth in a clinic focused on excellence in care
We are looking for a proactive, organized, and commercially oriented Commercial Secretary who is passionate about public service and results-driven. This professional will be directly responsible for reactivating the patient portfolio, proactive prospecting (hunter profile), and providing strategic support in managing relationships with clinic patients.
Main Responsibilities:
* Reactivating the patient portfolio (active follow-up)
* Prospecting new patients (hunter profile)
* In-person, telephone, and WhatsApp communication
* Presenting quotations and driving conversion
* Scheduling organization and commercial support to the team
* Monitoring commercial KPIs and targets
* Excellence in patient welcoming and experience
Requirements:
* Completed or ongoing undergraduate degree
* Proven sales experience
* Experience in clinical settings (a significant advantage)
* Strong communication, persuasion, and active listening skills
* Commercial, strategic, and goal-oriented profile
* Organizational skills and process accountability
* Experience in medical or aesthetic clinics
* Familiarity with CRM systems, sales funnels, and patient reactivation
* Welcoming, agile, and service-excellence-oriented profile
If you enjoy sales, patient relationship management, and wish to grow within a purpose-driven clinic focused on excellence in care, this position is for you!
Employment Type: Full-time, CLT permanent contract
Compensation: R$2.500,00 - R$5.500,00 per month
Benefits:
* Fuel allowance
* Company mobile phone
* Food basket
* Free parking
* Meal allowance
* Food voucher
Work Location: On-site