Receptionist

Description

Job Summary: The professional will be responsible for receiving, attending to, and supporting visitors and employees, as well as performing administrative tasks with discretion and efficiency. Key Highlights: 1. Customer service for internal and external audiences through multiple channels 2. Support for visitors, clients, and employees 3. Assistance with various administrative tasks with discretion and confidentiality Log,Lab Inteligência Digital is a company with over 21 years in the market, operating exclusively in the public sector, working alongside state-owned enterprises, institutions, and agencies at the municipal, state, and federal levels. This experience enables us to add significant value to the contracts we undertake, given our in-depth understanding of the challenges and issues faced by public institutions across Brazil, as well as our ability to exchange and share acquired knowledge—having participated in numerous successful projects nationwide. **Responsibilities and Duties** * Receive, identify, and direct visitors, providing information courteously and guiding\-them to the relevant departments or individuals; * Provide customer service for internal and external audiences through multiple channels (in person, phone, WhatsApp, and e\-mail), ensuring agility and quality in communication; * Support visitors, clients, and employees, including receiving and verifying correspondence and shipments; * Maintain an organized, functional reception area equipped with necessary materials for service delivery; * Coordinate and monitor the issuance of travel tickets and hotel reservations with the designated agency; * Assist with various administrative tasks, ensuring discretion, confidentiality, and efficiency in execution. **Requirements and Qualifications** * Currently pursuing a bachelor’s degree in Administration, Executive Secretariat, or related fields; * Proven experience in customer service, both in-person and through multiple channels (phone, WhatsApp, and e\-mail); * Knowledge and/or experience in secretarial work, including agenda management and scheduling of personal and professional appointments; * Experience in issuing airline tickets and arranging hotel reservations; * Familiarity with general administrative routines (filing, document control, correspondence organization, etc.); * Ability to organize and prioritize tasks, with attention to detail, proactivity, strong communication skills, high sense of responsibility, and interpersonal relationship skills. **Additional Information** Employment type: CLT Work mode: On-site Monday to Friday, from 08:00 to 18:00 Log,Lab Inteligência Digital is a company with over 21 years in the market, operating exclusively in the public sector, working alongside state-owned enterprises, institutions, and agencies at the municipal, state, and federal levels. This experience enables us to add significant value to the contracts we undertake, given our in-depth understanding of the challenges and issues faced by public institutions across Brazil, as well as our ability to exchange and share acquired knowledge—having participated in numerous successful projects nationwide. In summary, we are truly a partner company to our clients, focused on improving and revolutionizing citizens’ lives through innovation and digital transformation.