Job Summary: The RedeFlex is seeking talents to provide system support and customer service, aiming to ensure customer satisfaction and service quality. Key Highlights: 1. Opportunity to operate equipment management and control systems. 2. Focus on service quality and customer satisfaction. 3. Teamwork in a professional environment that values development. RedeFlex is a company operating in the telecommunications sector, offering recharge machines, debit and credit services, as well as acting as a banking correspondent. It invests in people to provide the best professional environment, including great colleagues. For this reason, RedeFlex consistently seeks to identify, retain, and develop talent. Its purpose is to be with you whenever you need it. **Responsibilities:** * Operate management and operational control systems for equipment used by our customers; * Provide support to internal and external customers, ensuring service quality with a focus on resolving issues raised by customers requiring assistance; * Execute daily tasks with focus and objectivity through our communication channels: Phone, Email, Chat, WhatsApp; * Perform related activities as determined by the immediate supervisor. **Requirements:** * Completed high school education or currently pursuing/completed higher education; * **Required knowledge:** Experience in customer service and commercial routines; * Proficiency in Microsoft Office suite; * Proactive profile, initiative, and results-oriented mindset; **Benefits:** * Medical and Dental Assistance; * Life Insurance; * Transportation Allowance; * Meal Voucher; * Extended Maternity Leave; * Educational Programs. Join RedeFlex!
João Silva
Indeed · HR
João Silva
Indeed · HR
