**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m. / Saturday on rotation **Level:** Not specified **Employment type:** Permanent – CLT * Provide technical support to users, solving hardware- and software-related issues. * Install and configure equipment and operating systems. * Assist in maintaining IT equipment, performing diagnostics and repairs. * Respond to requests and instructions from direct supervisor. **Requirements:** * Bachelor’s degree in Information Technology, Computer Science, or related fields. * Knowledge of technical support and hardware and software maintenance. * Prior experience in the field. * Skills in computer networking and network device configuration. * Knowledge of project management and remote support tools. * Strong communication skills and ability to work in a team. * Problem-solving ability and analytical thinking. **Benefits:** Internal benefits, Food basket, Health insurance, Transportation allowance