Description: What you need to have: * Degree in Accounting Sciences, Information Technology, Information Systems, or related fields. * Knowledge of accounting, tax, and labor regulations, with the ability to apply this knowledge to software configuration and customization. * Ability to proactively and effectively identify and resolve technical issues. * Proficiency in delivering training and conveying technical knowledge to users with diverse backgrounds. * Strong technical and interpersonal communication skills, with a focus on results and problem resolution. What would make you stand out and catch our attention: * Certification in ERP tools or accounting management software. * Experience in software implementation would be a plus. * Knowledge of system integrations and APIs. * Experience with remote and on-site technical support. * Knowledge of HR and payroll areas. Your day-to-day responsibilities will include: * Providing specialized technical support, delivering high-quality solutions to customers using DOMÍNIO SISTEMAS products. * Leading the implementation of the Domínio Software, performing advanced configurations and integrating the software with each client’s specific accounting processes. * Delivering technical training to internal teams and customers, ensuring correct use of system functionalities. * Diagnosing and resolving technical issues during implementation, ensuring an uninterrupted experience for customers. * Proactivity, initiative, and solution-oriented mindset. * Interest in technology and innovation within the accounting sector. * Passion for solving challenges and driving continuous improvement in the workplace. 2512070202191909258