Description
**Description and Responsibilities:**
**Schedule:** Monday to Friday, from 9:30 AM to 12:00 PM | 1:00 PM to 8:00 PM
**Level:** Not specified
**Employment type:** Permanent – CLT
* Organize medical appointments using electronic scheduling systems to optimize patient flow.
* Answer and direct telephone calls efficiently, ensuring clear communication between patients and the clinical team.
* Prepare and manage administrative documents, such as authorizations and medical records, to maintain regulatory compliance.
* Monitor and control administrative supplies and materials, placing replenishment orders as needed to ensure clinic operations.
* Collaborate with medical and administrative staff to improve internal processes and enhance patient experience.
* Communicate clearly and effectively with suppliers and partners to ensure necessary operational support.
* Contribute to implementing improvements in patient flow, promoting greater efficiency and patient satisfaction.
* Verify and organize financial documents;
* Issue invoices and assist with monthly closings;
* Monitor cash flow and support accounting activities;
* Organize schedules, medical records, and administrative documents;
* Conduct proactive and responsive customer outreach to acquire new clients;
* Present services and clarify inquiries;
* Participate in promotional campaigns and commercial strategies, leveraging persuasive skills to exceed targets and convert sales;
* Update registrations and record contacts in the system.
**Requirements:**
* Education in Secretarial Studies, Administration, or related fields, or equivalent practical experience.
* Advanced proficiency in Microsoft Office suite (Word, Excel, Outlook).
* Prior experience as a secretary in the healthcare sector is required.
* Strong verbal and written communication skills for courteous and clear interaction.
* Teamwork orientation and adaptability to the dynamic environment of a medical clinic.
**Benefits:**
No benefits specified