Administrative Assistant

Description

Job Summary: Professional to join the team as an Administrative Assistant, responsible for supporting payments, managing customers, handling contract renewals, and engaging in commercial prospecting. Key Highlights: 1. Support for payments and supplier management 2. Customer relationship management and updating 3. Engagement in prospecting and product demonstrations We are seeking a professional to join our team as **Administrative Assistant**: **RESPONSIBILITIES:** * Make phone calls; * Support supplier payment processing by entering invoices into the system to ensure payments are made on the dates specified in contracts; * Enter new customer data into the corporate CRM system and Portal to maintain an updated customer list; * Ensure timely customer contract renewals via telephone and email contact to facilitate contract renewals; * Process address transfers and ownership transfers upon customer request via telephone or email to fulfill customer requests; * Serve external and internal customers by assisting with inquiries and resolving issues via telephone or email to maintain customer satisfaction; * Support commercial team training by organizing operational tasks such as room reservations, arranging coffee breaks, and preparing training materials to enhance team capability; * Input lead-related information into the system and apply filters to prospected leads; * Complete tracking spreadsheets to generate departmental performance indicators; * Prospect new customers through cold calling (both passive and active prospecting); * Present and demonstrate products and solutions, clarifying potential customers' questions; * Conduct contact research and develop targeted mailing lists for segmented prospecting; * Guide the sales team on qualified prospects’ requirements and share information gathered during initial conversations. **REQUIRED QUALIFICATIONS:** Completed high school education; Prior experience in this role is desirable; Proficiency in Microsoft Office, especially Excel; **WORK HOURS:** Monday to Friday, from 08:00 to 12:00 and from 13:30 to 18:00 **LOCATION:** * Cuiabá Unit **WE OFFER:** Salary + Meal Allowance (BRL 30.00 per working day, with 20% payroll deduction) + Transportation Allowance