Job Summary: The professional will be responsible for serving customers, identifying their needs, presenting products, negotiating commercial terms, and managing the customer portfolio, ensuring both customer satisfaction and the company's interests. Key Highlights: 1. Personalized customer service and guidance 2. Strategic commercial negotiation and management 3. Customer portfolio administration **Responsibilities:** * Acquire technical and functional knowledge of the products sold, aiming to meet the company's demands and interests; * Serve customers in person or by phone, identifying their needs and providing them with all necessary information about available products and their proper use; * Understand and address customer requirements, demonstrating the advantages and disadvantages of possible solutions, supporting decision-making, processing sales, and delivering within the company's logistical capacity and the customer's urgency; * Ensure commercial terms that satisfy the customer while meeting the company's financial interests, especially regarding credit risk in credit sales; * Administer the customer portfolio, analyzing, classifying, and prioritizing service according to customer needs. **Requirements:** * Completed high school education; * Sales experience is desirable; * Technical knowledge of air conditioning systems is desirable.
João Silva
Indeed · HR
João Silva
Indeed · HR
