Proactive Collections Operator

Description

Job Summary: Responsible for customer service, contract management, and proactive collections, managing portfolios of delinquent customers. Key Highlights: 1. Customer service and contract management 2. Conducting proactive collections and managing customer portfolios 3. Teamwork and working under pressure with Microsoft Office suite Job Responsibilities: \- Customer service; \- Contract entry, payment recording, class schedule changes, etc.; \- Conducting proactive collections via phone and WhatsApp; \- Managing delinquent customer portfolios assigned to you; Requirements \- Proficiency in Microsoft Office suite; \- Excellent organizational and communication skills; \- Ability to work effectively in teams and under pressure; Employment Type: Full-time CLT Compensation: R$1\.700,00 \- R$2\.933,28 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site