CUSTOMER SERVICE ASSISTANT

Description

Job Summary: Movida is seeking collaborators to join an innovative, customer-focused company with a strong socio-environmental orientation. Key Highlights: 1. Customer-centric focus and socio-environmental development 2. Innovative company aligned with technological trends 3. Culture that values professional development Movida is an urban mobility solutions company whose business model strongly emphasizes socio-environmental development. Operating since 2006, it currently boasts the newest vehicle fleet in Brazil and maintains branches in the country’s major cities and airports. The company is recognized as a modern car rental provider, aligned with the latest technological trends, investing continuously in fleet diversification and renewal, employee training, and exclusive services. Guided by a devotion to service, Movida pioneered offerings such as monthly and long-term rentals for individuals, pre-payment options, and 27-hour daily rental periods. Focused on technology, it also led the industry by introducing solutions including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR Group company, Movida is now part of Movida Participações, established in 2015 to manage operations in car rentals, used vehicle sales, and light-vehicle fleet outsourcing management. With over 6,000 passionate collaborators, Movida stands out for its innovative and straightforward approach. Customer focus and its people are at the core of its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** **Requirements and Qualifications** * Educational level; * Knowledge; * Prior experience in xxxxx is desirable; * Must have easy access to the xxxxx region. **Additional Information** We offer all the traditional benefits you already know—and go beyond them. Learn more! * **TUNED IN TO YOU:** Specialized support for our people and their families via a 24/7 hotline offering psychological, health, social, family, financial, and/or legal assistance—all delivered with absolute confidentiality. * Extended **Maternity Leave** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how vital children’s and adolescents’ education is. At **MOVIDA**, we support our people with assistance purchasing the **school supply kit** for their children. * Our people enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our people learn and enhance their professional development, becoming protagonists of their own careers.  * We recognize and value our **veteran employees**, celebrating milestones of service. Those with **over 15 years** receive an especially grand celebration. * **Mom’s Corner:** A dedicated space located at our headquarters in Itaim Bibi and at our administrative headquarters in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding**. This private and comfortable area provides all **necessary equipment for milk expression and storage**. **** * **Totalpass:** Access to an extensive network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** To care for your four-legged family member too, we offer a special benefit for this beloved member of your family. Do you identify with this position? Explore our open positions, apply, and join us in growing this company every day. **About Movida** Movida (MOVI3) is a car rental company providing innovative urban mobility solutions for all types of needs. As a pioneer in offering services such as monthly rentals for individuals, in-car Wi-Fi, pre-payment options, and social media chatbots, Movida was the first car rental company in Brazil to go beyond just vehicles—helping revolutionize the Brazilian car rental sector. Attuned to the times, it invests in sustainability and became the world’s first publicly listed car rental company to obtain B Corporation Certification, joining an elite group of companies whose business model centers on socio-environmental development. In Brazil, it launched Carbon Free—the first program of its kind among car rental companies—to neutralize CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. With an innovative profile backed by strong corporate governance, Movida operates both in retail—offering car rentals—and in the corporate market—providing fleet outsourcing services for businesses—as well as selling used vehicles. Following substantial investments over the past four years, Movida now manages a fleet exceeding 268,000 vehicles, operates 259 car rental locations, and maintains 89 used-vehicle sales points. For more information, visit Movida’s website: https://www.movida.com.br/