Carry out front desk services, controlling the entry and exit of employees and visitors, monitoring the use of identification badges, complying with internal procedures and higher-level instructions, in order to prevent unauthorized persons from entering and moving around the hospital premises. **Responsibilities and Duties** * *Carry out front desk services, complying with internal procedures and higher-level instructions to prevent irregularities within the hospital premises.* * *Control the movement of employees, visitors and other individuals, monitoring the visible wearing of identification badges, preventing unauthorized persons from entering and moving around the premises.* * *Control the entry and exit of hospital assets (materials, devices and equipment) using the exit authorization form, verifying the description of the asset, its origin and destination, asset number, name of the bearer and name of the person authorizing the exit, thereby preventing improper use, installation or removal of institutional materials.* * *Control the loading and unloading gates for goods, notifying the responsible department upon arrival of goods, opening the gate and supervising unloading.* * *Receive patients, visitors and employees, providing general information such as consultation hours, consultation locations and other matters, managing the flow of people, ensuring high-quality service and maintaining organization in the respective areas.* * *Control visits to hospitalized patients by registering entries using cards and identification badges, allowing entry according to the stipulated number of visitors, as well as managing visitor rotation to maintain organization in the visited areas.* * *Register walk-in patients, patient transfers and emergency admissions at the Emergency Department using specific forms and spreadsheets, forwarding the information to the Front Desk Supervisor to complete the registration process.* * *Perform other activities as required or at the discretion of the supervisor. **Requirements and Qualifications** * Completed high school education. * Training in Security Guarding and Customer Service. **Additional Information** 12-hour shift schedule (12x36), from 06:00 to 18:00 The **SPDM** \- Paulista Association for the Development of Medicine is a non-profit civil association of philanthropic nature, recognized as being of federal, state and municipal public utility in its headquarters city, respectively by Decrees No. 57\.925, dated 03/04/1966; No. 40\.103, dated 05/17/1962; and No. 8\.911, dated 07/30/1970\. The Association’s primary guiding principle is its integration into the health system, focused on treatment, disease prevention and promotion of primary, secondary and tertiary health care, strengthening ties with the local community and reaffirming its social commitment to serve everyone without discrimination. With institutional growth, the **SPDM** has been expanding its scope of action through projects currently under development in Social Assistance and Education. This broad range of activities increasingly consolidates the **SPDM** as a large-scale philanthropic institution seeking economic, social and environmental sustainability. Thus, the SPDM contributes effectively to the continuous improvement of services provided by Brazil’s Unified Health System (SUS), aiming primarily to guarantee universality and equitable access to health services, essential for human and social development of citizens. Our commitment is to foster an inclusive culture embracing diversity, enabling our staff to contribute their best. All qualified candidates will be considered for positions without distinction based on ethnicity, religion, sexual orientation, gender identity and/or expression, age, race, nationality or disability. SPDM is an equal opportunity employer for all individuals who meet the minimum requirements. We value the sharing of ideas, fostering a team-oriented work culture, respect for diversity and inclusion. **MISSION** To provide health care with excellence, free from prejudice, distinction or classification of citizens. **VISION** To be recognized as the Brazilian philanthropic health organization with the greatest reach and competence. **VALUES** * Training and Development * Social Commitment * Reliability * Entrepreneurship * Equity * Ethics * Humanization * Quality * Ecological, Economic and Social Sustainability * Tradition * Transparency **THE HGPED** Pedreira General Hospital is managed by the **SPDM** – Paulista Association for the Development of Medicine, which holds a management agreement with the São Paulo State Department of Health. Inaugurated on June 26, 1998, the hospital’s creation fulfilled a long-standing demand of the local community. Pedreira General Hospital seeks excellence in public health services, guided by social responsibility actions and unwavering commitment to the principles of Brazil’s Unified Health System (SUS).