Description: Main Responsibilities: * Analyze operational routines and system usage within the institution, including hardware support for users, networks, and connections. * Assist in monitoring and controlling projects, ensuring adherence to deadlines and objectives. * Provide operational support to internal departments regarding systems and infrastructure. * Control and update spreadsheets, documents, and project management tools. * Serve as the point of contact between the project team and other departments, ensuring information alignment. * Perform unit and integration testing to ensure proper system functionality. * Fix bugs, implement improvements, and update system documentation. * Develop and maintain system technical documentation. * Install and maintain digital communication (email, WEB, FTP, VPN, etc.). * Install approved software and hardware in the environment. Desired Requirements: Technical Competencies: * Required: Microsoft Office Suite, programming languages (Java, Python, etc.), relational and non-relational databases, networking knowledge. * Preferred: English language proficiency, knowledge of development tools, knowledge of agile methodologies. 2512180202551812335