**Job Description** We are looking for a **B2B Field Service Operator** to perform service orders (SO) on-site, including installation, repair, address change and other services, in accordance with the operational procedures defined by the company. If you are a careful professional who delights customers and has a sense of ownership, Brisanet is the place for you! Let’s sail towards the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when necessary; * Drive company vehicle when necessary; * Perform other related activities according to area needs and leadership guidance; * Keep the vehicle compliant with processes defined by the Fleet department, ensuring its proper functioning; \- Carry out workplace safety procedures, such as APR - Preliminary Risk Analysis and use of PPEs, according to current legislation; * Perform field service SOs, including installation, repair, address change and other services, in accordance with the company's defined operational procedures; * Identify opportunities for additional sales or new sales; * Be responsible for the conservation, maintenance, proper use and safekeeping of resources provided by the company, as well as inspect the environment after service execution, ensuring organization, cleanliness and proper disposal of used materials. **What we are looking for in this opportunity:** * High school diploma; * Geographic knowledge of the city; * Class "B" driver's license and Defensive Driving certification; * Understanding of telecommunications networks, including communication protocols, network topologies, routing and switching; * Familiarity with technologies such as fiber optics, radio systems, transmission equipment, etc.; * Experience in configuration and maintenance of telecommunications equipment; * Skills in using testing and diagnostic equipment, such as spectrum analyzers, power meters, etc. **Will be considered a plus:** * 6 months of experience in the telecommunications field; * Currently pursuing a Bachelor’s degree in Computer Networks or related fields; * Relevant certifications: CCNA, MTCNA and/or CFTV; * In-depth understanding of telecommunications networks, including communication protocols, network topologies, routing and switching; * Familiarity with technologies such as 4G, 5G, etc.; * Skills in network monitoring tools and management software. **At Brisanet Group you will find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Horizontal and vertical structure, meaning you are the protagonist of your career!; * Meal allowance (Headquarters via cafeteria and Branches via Alelo); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * WellHub (GymPass); * IVI (Emotional Support Platform); * Childcare Assistance; * PCD Dependent Allowance; * Payroll Deduction Loan (after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Discounts of up to 60% at Higher Education Institutions.