We believe that our employees are the most important element in transforming the reality of communities and entities still lacking public policies and access to citizenship. INeC is looking for talented people, passionate about what they do, and who want to go further every day. The Coordination Assistant carries out internal administrative and operational routine activities related to customer service and supports Unit Coordinators and Microcredit Agents in their responsibilities. If you are an organized professional driven by customer satisfaction, INeC is the place for you! Come be part of this family essentially MADE OF PEOPLE! **Responsibilities and duties** **Job activities:** * Customer service, providing information about products and services; * Performing various inquiries and document control; * Control and organization of files; * Supporting the monitoring of unit management controls; * Supporting the credit proposal hiring process; * Other activities within the scope of expertise; **Requirements and qualifications** Legal age (18 years or older); Education: High school diploma (completed); **Required knowledge:** Experience with Administrative Routines and Public Customer Service; Availability for intercity travel; Computer skills and proficiency in Office Suite (Word, Excel, and PowerPoint). **Additional information** **Base Salary:** R$ 1.712.11 Situational compensation; Working hours: Monday to Friday (08:30 to 17:30). **Benefits of working at INeC:** Development and training programs; Medical and dental plan; Emotional health program; Private pension plan; Meal allowance and basic basket allowance: R$ 1.496.46; Wellhub; Childcare reimbursement; Life insurance. Bring your talent to INeC! Our contacts: Regional Office Maceió - AL Phone: (82) 99171-3787 E-mail: rhagro_al@inec.org.br Register now and join our selection process. #INECFEITODEGENTE Founded in 1993, the Instituto Nordeste Cidadania (Inec) is a Civil Society Organization (OSC) focused primarily on the sustainable development of communities in Brazil's Northeast region. In 2003, its qualification as a Public Interest Civil Society Organization (Oscip) enabled Inec to partner with Banco do Nordeste to operationalize microfinance programs. Since then, Inec has accumulated 20 years of experience in microcredit, having been responsible for operating Crediamigo from 2003 to 2022, and Agroamigo continuously since 2005. In 2021, the international NGO Water.Org joined forces with Inec and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo reached 1,410,064 active clients spread across 2,074 municipalities in Brazil's semi-arid region. Beyond microfinance operations, Inec invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development based on income generation and social empowerment, aligned with the United Nations' Sustainable Development Goals (SDGs). Currently, there are over two thousand employees active across all states in the Northeast and in the northern regions of Minas Gerais and Espírito Santo. Join this team #feitodegente and bring your talent to Inec!