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Candidate information collected during the selection process for open positions is handled strictly in accordance with LGPD – Brazil's General Data Protection Law.*\n\n **Responsibilities and duties** \n\n* Assist Supervision and Coordination in administrative tasks for activity control and reporting;\n* Work on the following Exploration topics for Mineração Vale Verde:\n* Support in data management;\n* Develop dashboards, reports, and managerial presentations in PowerPoint and Power BI;\n* Support monitoring and updating of schedules and action plans;\n* Assist in monitoring Production KPIs and quality indicators of exploration activities;\n* Support the implementation of BI initiatives (organization and methodology);\n* Automate reporting;\n* Assist in updating operational databases for BI and BP analysis;\n* Update routine reports;\n* Schedule and organize department meetings;\n* Support creating and updating procedures.\n\n \n\n**Requirements and qualifications** \n\n* Pursuing a Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related fields in Information Technology;\n* Basic English proficiency; intermediate level will be a differentiator;\n* Programming logic knowledge or familiarity will be considered a plus, as well as experience with Office Suite (Excel, Word, PowerPoint, etc.), programming, MS Project, ThinkCell, and Power Platform (Power BI, Power Apps, and Power Automate).\n\n \n\n**Additional information** \n\n* Health Insurance;\n* Dental Insurance;\n* Health and Well-being Platforms;\n* Life Insurance;\n* On-site meals;\n* Shuttle transportation.\n\n ***Mineração Vale Verde is Alagoas' first base metals company, operating an open-pit mine for copper concentrate processing. 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Prof. Domingos Correia, 405 - Centro, Arapiraca - AL, 57300-010, Brazil","infoId":"6414717236915312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Assistant | Arapiraca/AL","content":"The Junior IT Assistant is responsible for supporting preventive and corrective maintenance routines for computers and equipment, software installation and configuration, technical support to users, and monitoring operational demands related to systems and equipment. Acts directly in solving low to medium complexity technical issues, ensuring the proper functioning of the IT infrastructure and providing support to teams and associates.\n\n \n\n\n\nMain Responsibilities\n* **Technical Support** \n\nPerform maintenance on computer equipment. \n\nCarry out installation, configuration, and formatting of computers and operating systems. \n\nAssist in the acquisition and installation of equipment. \n\nInstall, update, and analyze software. \n\nProvide first-level user support, clarifying technical questions.\n\n \n\n* **Tracking and Operations** \n\nMonitor the opening of tracker installation service requests. \n\nSupport partners in executing and submitting installations. \n\nAssist in event creation and issuing removal notices. \n\nMonitor the maintenance radar and assist in failure analysis. \n\nHelp schedule preventive and corrective maintenance.\n\n \n\n* **Customer/User Support** \n\nReceive and respond to various support requests. \n\nForward basic negotiations with partners regarding installation and removal. \n\nEnsure service focused on satisfaction and quick problem resolution.\n\n \n\nRequirements\n* High school diploma (preferably ongoing technical or higher education in IT-related fields).\n* Previous experience (internship, apprenticeship, or first-level support) in computer equipment or tracking device maintenance.\n* Basic knowledge of software and operating system installation.\n* Communication skills and user support ability.\n* Organizational skills to handle multiple, simultaneous demands, deadlines, and tasks.\n\n \n\nAdvantageous Qualifications\n* Technical courses or certifications in IT (e.g., Computer Assembly and Maintenance, Networking, Windows Server, Linux).\n* Experience with service request and support monitoring tools (GLPI, Zendesk, Service Desk).\n* Basic knowledge or interest in Business Intelligence (BI) – Power BI, Looker Studio, etc.\n* Prior experience in vehicle tracking support.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761149784000","seoName":"it-assistant-arapiraca-al","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-craibas/cate-help-desk-it-support/it-assistant-arapiraca-al-6414717236915312/","localIds":"437","cateId":null,"tid":null,"logParams":{"tid":"7e564482-6374-48be-90ae-58ab97ac0c8c","sid":"6abf9001-7b66-43e7-949a-c454004ecbc1"},"attrParams":{"summary":null,"highLight":["Technical support and equipment maintenance","Support in software installations and configurations","User and partner assistance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Arapiraca,Alagoas","unit":null}]},"addDate":1761149784134,"categoryName":"help-desk-it-support","postCode":null,"secondCateCode":"info-comm-technology","isFavorite":false},{"category":"4000,4241,4251","location":"R. 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This role directly addresses low to medium complexity technical issues, ensuring the proper functioning of IT infrastructure and providing support to teams and associates.\n\n**Main Responsibilities**\n-------------------------\n\n* **Technical Support**\n* Perform maintenance on computer equipment.\n* Carry out installation, configuration, and formatting of computers and operating systems.\n* Assist in the acquisition and installation of equipment.\n* Install, update, and analyze software.\n* Provide first-level user support, clarifying technical questions.\n\n* **Tracking and Operations**\n* Monitor the opening of tracking device installation requests.\n* Support partners in executing and submitting installations.\n* Assist in creating events and issuing removal notices.\n* Monitor the maintenance radar and support failure analysis.\n* Assist in scheduling preventive and corrective maintenance.\n\n* **Customer/User Support**\n* Receive and respond to various support requests.\n* Forward basic negotiations with partners regarding installation and removal.\n* Ensure service focused on satisfaction and quick problem resolution.\n\n**Requirements**\n--------------\n\n \n\n* High school diploma (preferably ongoing technical or higher education in IT-related fields).\n* Previous experience (internship, apprenticeship, or first-level support) in computer equipment or tracking devices maintenance.\n* Basic knowledge of software and operating system installation.\n* Communication skills and user support ability.\n* Organizational skills to handle multiple, simultaneous demands, deadlines, and tasks.\n\n**Advantages**\n----------------\n\n \n\n* Technical courses or certifications in IT (e.g., Computer Assembly and Maintenance, Networking, Windows Server, Linux).\n* Experience with ticketing and support monitoring tools (GLPI, Zendesk, Service Desk).\n* Basic knowledge or interest in Business Intelligence (BI) – Power BI, Looker Studio, etc.\n* Prior experience in vehicle tracking support.\n\n \n\nMinimum Education Level: Technical Course","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761149783000","seoName":"it-assistant-arapiraca-al","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-craibas/cate-help-desk-it-support/it-assistant-arapiraca-al-6414717234893112/","localIds":"437","cateId":null,"tid":null,"logParams":{"tid":"2c418771-040e-4b3d-aafa-6dbe447e7932","sid":"6abf9001-7b66-43e7-949a-c454004ecbc1"},"attrParams":{"summary":null,"highLight":["IT Technical Support","Equipment and Software Maintenance","User Support"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Arapiraca,Alagoas","unit":null}]},"addDate":1761149783975,"categoryName":"help-desk-it-support","postCode":null,"secondCateCode":"info-comm-technology","isFavorite":false},{"category":"4000,4241,4251","location":"R. 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use in the Home Office environment\nIdentify the requester's needs by interpreting and understanding what they require and offering the correct solution\nInteract with other support specialists for resolution, handling, and follow-up of requests\nJoin us and become part of a dedicated team ensuring the security and operation of the company's systems.\nIf you have the necessary skills and are interested in a challenging and collaborative work environment, this is an opportunity for you.\nBenefits: Transportation allowance, meal allowance, Wellhub, health insurance, and dental plan.\nMUST RESIDE IN PALMEIRA DOS INDIOS OR NEARBY REGIONS.\n \n\nMinimum Education: Bachelor's degree\n\n\n \n\n* WELLHUB\n* MEAL ALLOWANCE\n* HEALTH INSURANCE","price":"Negotiable Salary","unit":"per 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Manuel Nunes, 54 - Craibas, Craíbas - AL, 57320-000, Brazil","infoId":"6382300506227512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Internship","content":"We are seeking an IT Intern to work at Mineração Vale Verde, located in the municipality of Craíbas/AL. Mineração Vale Verde is an open-pit mine for copper concentrate processing and production. MVV strives to promote a diverse and inclusive environment. We believe that all individuals should have equal opportunities; therefore, in our selection processes, we prioritize meritocracy, where candidates whose competencies match the required profile for filling the position will be selected regardless of race, color, religion, gender, sexual orientation, age, and others. We work to maintain an internal environment that is plural, inclusive, welcoming, and conducive to generating new ideas. If you identify with this profile, this is your place!\n\n **LGPD at** ***Mineração Vale Verde***\n\n*The* ***Mineração Vale Verde*** *adopts a policy to ensure control and transparency in handling data from all individuals, including those interested in joining our team. 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