**About Us:** **Aplicativo.Net** develops comprehensive solutions for the efficient management of clinic growth, with data control and intelligence. **About the Role:** We are seeking a professional who will be responsible for onboarding new clients by developing and delivering customized training sessions, ensuring excellent service quality and strengthening partnerships. **Responsibilities:** * Positively influence the team through personal conduct. * Continuously align with organizational culture, embodying the company’s purpose, mission, vision, values, code of conduct, and policies across all team practices. * Implement training strategies and techniques that foster commitment to effectively delivering and applying the Customer Journey: welcoming customers attentively and enthusiastically; translating their challenges into actionable plans; enabling them to achieve fluency in using the system. * Develop foundational technical knowledge (Level 1) of the Aplicativo.Net platform. * Design and deliver customized training sessions for clients. * Provide support to new clients via WhatsApp. * Deliver exceptional service, build strong connections, and establish trusting relationships with clients. * Evaluate training effectiveness and provide feedback for continuous improvement. * Create instructional content (videos and texts) to support client learning. * Contribute to enhancing our training program, ensuring it remains relevant and up-to-date. * Develop product documentation. * Maintain and update the CRM platform. **Technical Skills:** Microsoft Office Suite: Excel, Word, PowerPoint; Canva. **Behavioral Competencies:** * Clear and concise verbal and written communication; * Instructional ability and empathy; * Active listening skills; * Continuous improvement mindset; * Collaboration and teamwork; * Resilience; * Organization and time management; * Proactivity and autonomy. **Job Conditions:** * Fixed monthly salary; * Bonus plan upon permanent hiring; * Life insurance; * Meal allowance; * Fuel allowance; * Conexa Saúde health plan; * Wellhub wellness platform; * Birthday day off. Employment Type: Permanent CLT contract Compensation: R$1,900.00 per month Benefits: * Dental insurance; * Fuel allowance; * Meal vouchers