Administrative Assistant / Receptionist

Description

Job Summary: Administrative Assistant/Receptionist professional for a child-adolescent clinic, responsible for welcoming, scheduling, and communication, requiring empathy and proactivity. Key Highlights: 1. Welcoming and child-adolescent development in a specialized environment 2. Appointment scheduling and public communication 3. Focus on positive and humanized experience Clínica Explore is specialized in welcoming and child-adolescent development, offering sequential therapies targeted at the ASD population! **JOB POSTING – Administrative Assistant/Receptionist** Your responsibilities include scheduling, confirming, rescheduling, managing appointments (physical or digital), taking messages, and providing in-person and WhatsApp-based public service, requiring **strong communication skills**, **organization**, **empathy**, and **proactivity**. **Main Responsibilities:** * **Scheduling and Appointment Management:** Book, confirm, cancel, and reschedule appointments, keeping the schedule organized to optimize everyone's time. * **Communication:** Answer/respond via WhatsApp and phone calls, confirm appointments, and take messages. * **Public Service:** Welcome/receive visitors, identify guests, provide information, and direct them to the appropriate departments or professionals. * **Organization:** Maintain your work area/desk clean, organized, and functional, managing documents and files. * **Customer Retention:** Contribute to a positive and humanized experience. **Essential Skills:** * Empathy and clear, courteous communication. * Organization and attention to detail. * Conflict resolution ability. * Proactivity and flexibility. * Basic computer literacy. Working Hours: Monday to Friday, 7:30 AM–5:30 PM; Saturdays, 8:00 AM–12:00 PM Salary: R$ 1.621,00 + Transportation Allowance Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position Compensation: R$1.621,00 per month Benefits: * Transportation Allowance Education: * Completed High School (Preferred) Work Location: On-site