




Job Summary: Support the reservation process by handling telephone inquiries, sending quotations and confirmations, entering reservations into the system, and responding to chats. Key Highlights: 1. Telephone customer service and sending quotations/reservation confirmations 2. Entering reservations into the system and responding to chats 3. Assisting the front desk with reservation-related inquiries * Supporting the reservation process. **Responsibilities and Duties*** Telephone customer service * Sending quotations/reservation confirmations via email and WhatsApp * Entering reservations into the system * Responding to chats (WhatsApp and OTA channels) * Informing airline partners about room availability * Updating room availability on airline partner portals * Assisting the front desk with reservation-related inquiries **Requirements and Qualifications*** Bachelor's degree in Hospitality Management, Business Administration, or Tourism. **Additional Information** * Salary; * Transportation allowance; * Life insurance. We are a **hospitality services and solutions platform** serving over 170 properties across Brazil — from north to south — delivering **unique experiences**, always operating **responsibly** toward the environment, our team, and the communities we serve. **Together with you**, and alongside a plural and diverse team where everyone feels welcomed and comfortable being their authentic selves, we aim to become Brazil’s leading hospitality operator — the one guests, investors, partners, and talents want to be associated with. **Shall we do this together? Explore our open positions. :)** ##### ***Remember:*** ***our selection processes are completely free of charge and conducted exclusively through our official website*** ***vagasahi.gupy.io******. We never request payment of fees or enrollment in courses.***


